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Reviews from Guests

3.0/5

tripadvisor

251

Reviews

from real guests

ruigigaabreu

4

/

5

It's a reasonable hotel. That's why it's a three-star. I traveled with the family and we found small problems, which in no way spoiled the stay, but that the hotel can clearly improve: - the pool water was dirty (insects, vegetation, etc) and it is noticeable that it is quite wasted. - the room was more than enough for us, sorry some ants we found there. Positive: - staff communication, never left unanswered - the location is very good for those looking for peace and tranquility

873CarlosV

5

/

5

Next to Cabo Carvoeiro, and a few kilometers from the centre of Peniche, is a friendly, quiet 3-star hotel with a swimming pool and breakfast service.

joseluispQ1423RO

1

/

5

I checked into the hotel on June 28, and when I registered, I told the gentleman at the reception that I would be leaving very early for work the next day and asked if they could prepare a breakfast to go, and he told me no, that breakfast starts at 7:30. Upon entering the room, I found the toilet seat broken, a worn-out mattress, and broken and dirty furniture. So I went down to the reception to tell them, and they did not provide any solution. Then I want to take a bath in the pool and I see that next to the pool there is a dead pigeon full of ants, which means it has been there for a while and they did not bother to remove it. So I make the decision to leave and I hand over the key, I mention at the reception that I have paid 5 days of tourist tax and that I have only stayed one day, so they need to refund me for 4 days of tourist tax, and they tell me that there is no one responsible until July 1st who can authorize a refund. It was a disastrous experience both in terms of customer service and the facilities have much to improve. What a shame because the surroundings are beautiful.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi