Pergola House

Stumbled upon this place while wandering through Cascais and it honestly felt like finding a little secret garden. The Pergola is tucked away on a quiet street, but you’re only a couple of minutes’ walk from the beach and all the busy spots, which is the perfect balance. The building itself is just beautiful, all that old-world charm, hand-painted tiles, and a garden that’s so peaceful you completely forget you're in the middle of town. We spent quite a bit of time just sitting out there with a glass of the port wine they leave in the room, which was a really nice touch. Just a heads up if you’re booking: it’s an older historic building, so there isn’t an elevator and some rooms have a few little steps inside them, so keep that in mind if you have heavy luggage or mobility issues. Other than that, it’s a total gem. If you’re looking for somewhere with real character that feels like a home rather than a cookie-cutter hotel, this is definitely it. Will be recommending it to friends.

Spent 3 nights here with my wife and 23 friends. (Booked every room but one!) AMAZING hotel, rooms (and details in them) SECOND TO NONE, staff were SUPERB, location PERFECT, and food INCREDIBLE. I've been in the travel industry for over 50 years and stayed in literally hundreds of hotels worldwide. This hotel is without doubt one of the finest. Thanks to all those at the hotel for a truly memorable experience. Brian Mundy.

The worst client experience that you can have. The photos of the rooms are misleading; the rooms are much worse than they look in the pictures. The bed faces a wall, but you can’t see that in the photos. Between 5:30 and 6:00 p.m., the manager isn’t available, and the person at the front desk can’t make any decisions and is very rude. No sense of service whatsoever, other than stating that this is the standard room we booked. Very haughty and not at all solution-oriented. We insisted on a refund, but they refused. Beware of misleading photos! For this price, stay at 5-star hotels in Cascais—they’re much nicer and cost the same price than this hotel. We wanted to try the boutique hotel experience, but what service !