Hotel Inglaterra Estoril

We stayed three nights at the Hotel Inglaterra and booked a suite. Our suite was on the 5th floor. The positive about the room was the good bed and pillows (important!), but the bathroom was not suitable. Very small, you couldn't stand in there with two people. Showering had to be in the bathtub, against a slanted wall. There was a separate toilet, but because of the large washbasin there, there was hardly any room left for the toilet itself. This slanted wall was also in the bedroom, which caused my partner to have to bend down a bit to get past the foot of the bed. We found the breakfast mediocre, a regular hotel breakfast. The dinner in buffet form was okay. One waiter was friendly, the other wasn't (didn't even ask what we wanted to drink). A dangerous situation was that the thermal containers were not secure. We saw that one lady almost threw the bucket over herself when she wanted to close it! We found the staff at the reception friendly.

The bathroom was very dirty upon arrival with piles of hair from the previous guest. I asked twice for it to be cleaned: nothing happened. I sent an email to the hotel with photos. The next day the room was still not clean after the housekeeper had been there. I went to the front desk, which replied that it was not their fault. I never received a response and I spent 3 nights with a bathroom full of hair from a previous guest (sink, bidet, bathtub). I advise against this hotel because, in addition to the dirt, there is no front desk service. Room 117: furthermore, you will not be able to sit on the toilet without having to rest your arm on the sink to have a full seat.

The hotel is very beautiful...the treatment at reception is unbeatable...the breakfasts and dinners are also a 10...with high quality, in short all the staff is wonderful, they treated us very familiarly...we felt very comfortable...also we went with our little dog and the truth is we want to return as soon as possible.