Brown's DownTown

The room is very small. At night, I had the impression that we were walking in the room, probably because of the parquet. I was on the 5th floor, near the elevator, with a window overlooking a wall. The bathroom was tiny. The shower is also very narrow. I haven’t slept all night. I had one desire, to leave. It’s the first time I sleep so badly in Lisbon. I spent only one night there before my return flight. The hotel offers a private shuttle to the airport for 25 euros, while a taxi costs around 15 euros. Breakfast is 18 euros for a 3-star hotel. The choice is limited. Coffee pudding is bad. The fruit is fresh and the bread is good. Another annoying point, after payment of the room and breakfast, I am informed that you will have to leave the hotel and walk about 50 meters to have breakfast, in another establishment of the group!! The staff is not pleasant. Very disappointing overall experience, I will not go back.

The location is good. The rooms are adequate. The on site restaurant is excellent. Lisbon has treacherous sidewalks and pathways made out of detritus from excavations. When it rains the surfaces become extremely slippery. This hotel has a broad open air walkway between the hotel proper and its restaurant. They did not put matting out when it rained which is truly shocking but only tucked a small hazard cone in the corner as a warning? I slipped and broke my foot. The rest of my holiday was severely compromised. The truly odd thing was they indicated that they've seem this kind of accident many times.

The hotel is very well located 100m from the metro station baixa chiado. The reception teams are young and dynamic, good recommendations and efficient booking help. Welcome cocktail at the browndowntown boutique in an elegant setting. Noisy maids in the morning and forgets every day of the reassortment water, no room service so obligation to come down each time to the reception.