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Reviews from Guests

3.0/5

tripadvisor

245

Reviews

from real guests

Navigator25420927774

5

/

5

Fantastic experience of the hotel and the room itself. Staff was super lovely. I'd definitely stay there again, as it has lovely views of the sea!!

alghero54

5

/

5

We stayed 4 nights at this hotel for our second discovery of Lisbon. The proximity of the Paco de Arcos train station allows you to leave the car in the parking lot and only use public transportation. Very warm welcome upon our arrival and we appreciated that the staff made the effort to speak French. (This was not the case during our first stay at a palace in Paco). Large comfortable suite, excellent bedding, royal breakfast. That said, the hotel has an old-fashioned side that can be off-putting, and a renovation could be a plus. We would return if we decide to come back to this beautiful city of Lisbon.

janeteluzial2024

4

/

5

A beautiful hotel, but with several problems. The impression is that several parts of the hotel are being renovated, which is seen by a new reception, but visibly worn carpets. They assigned us a room that, despite being clean and well-kept, was old, with worn furniture, a non-functioning television (but repairs were arranged), air conditioning dependent on external units, and a horrible location. It's not the first time we've booked a room on the platform and they assign us a bad room. Furthermore, the reservation was made with payment on site, and they charged the full amount to my card two days before we arrived, which is an abuse. A very good breakfast, but not exceptional for the price charged. The strong point is the reception service, with Mr. Paulo being very kind and efficient, and the lady who served us at breakfast.

Facilities Details

Free Wifi

4 Available Room Types

SUITE CAPACITY 2
SUITE CAPACITY 2
SUITE CAPACITY 2

SUITE CAPACITY 2

SUITE CAPACITY 3
SUITE CAPACITY 3
SUITE CAPACITY 3

SUITE CAPACITY 3

SUITE STANDARD
SUITE STANDARD

SUITE STANDARD

SUITE CAPACITY 4
SUITE CAPACITY 4

SUITE CAPACITY 4

Facilities Details

Internet Access in public areas

Free Wifi