Melia Madeira Mare

We could not have been better. You never go wrong with Meliã. Wonderful service

Good location with sea views, although a bit far from the center of Funchal. Spacious, comfortable, and clean rooms. Buffet service at breakfast is very varied and complete compared to the dinner buffet which has less variety. It has facilities and details more typical of a 4-star hotel. The towel racks in the bathrooms are completely obsolete and uncomfortable, often dragging the towel on the floor. I would like to highlight the kindness of their staff in general and specifically Lenine Correia in the dinner service at the Mare Nostrum buffet restaurant, always making sure that we were comfortable and that our wine was at the temperature we wanted every night.

For the high price we paid, there were a few disappointing features. The bathroom was quite dated as the shower was old and hard to operate in our rooms (819 and 821) also the toilet kept on running in 819. We had two single beds pushed together rather than a king bed as advertised. Breakfast was okay but the juice was the very cheap sugary concentrate version not proper juice which was disappointing for 4/5 star hotel. The reception service was rather impersonal and there was nobody there on the morning of checkout! On the plus side, the pool areas and evening music were both enjoyable .