Hotel Praia do Sol
2.0 / 5
Rua dos Pescadores 12 Costa Azul






Reviews from Guests
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2.0/5
151
Reviews
from real guests
gerardd228
1
/
5
I paid in full for 4 nights. My wife fell ill and I phoned saying I would be one day late.
My wife was still ill and when I confirmed for the following day they said to contact agency - Geostar.
Geostar was very comprehensive but informed after that this hotel was very greedy and had already resold my 2 nights and not willing to give me 2 nights out of the 4 nights I had already paid in advance.
Passed by and thank goodness I didn´t stay.
Very noisy and disagreeable outside and inside heard faul language.
Not for educated clients.
joannes357
5
/
5
Booked hotel last minute and from the time we arrived the staff were very friendly and helpful, couldn't ask for a better place to stay 2 minute walk to beach and many local shops around you for everything you need. Thanks Daniel, Sonia and team
jeyfk
1
/
5
Its one of my first hotel reviews but I cant get over it and finally found time to write it. I booked a room for family (2A + 2C) through booking.com in Hotel Praia do Sol. I am 110% sure that the booking page had options for 4 people, that's why I used it. It was an early booking (non refundable) so I got a good price too. After arrival on site, It turned out that there is no such room and the booking includes 3 people. We arrived late at night, there was no manager so we were put in a 3-guest room, one child slept with us and it was OK. In the morning we met with the manager (lady, dark hair, mid 40s, I don't remember the name). And here began the circus and great mockery. The lady would not let the child sleep with us and no matter what either she's going to put another bed into this room or we can leave hotel or one of us CAN SLEEP ON STREET / CAR! (exact words). She was arrogant, not kind and persistent. How can such a person be a manager and talk to guests like that ?! The room was maybe 5-6sqm with two beds + wardrobe and a niche 2sqm for the next bed. There were no places for anything. After exchanging arguments, calls to booking.com we had to pay for an additional child 50% of the total price already paid! We also got a camp bed to this room after which one had to walk to get to another bed. Thankfully we were leaving hotel in mornings and came back in the evenings.
The hotel is old dated, located right on the busiest shopping street, where noise and buzz lasted until 1-2am every night. Very basic breakfast buffet, every day same.
The only positive were the housekeepers, smiling and honestly performing their duties. The rooms, although from a different era, were always clean.
Never again such managers and hotels!