Troiaresort - Aqualuz Suite Hotel Apt Troiamar & Troiario

Restaurant without facilities for celiacs, I sent an email a few days ago, mentioned it by phone and when I checked in and they still said at the restaurant that they had no information! I chose this hotel because they guaranteed me they would take care of that! They only gave gluten-free bread, croissant, and brownie for breakfast, nothing else. At the buffet service, they were never Mentioned the allergens! The food was reasonable, a little repetitive. The rooms/apartments were huge and quite clean. Few sun loungers and a very windy area.

I barely arrived and noticed a lack of organization at the reception... Lack of information, knowledge... I would charge the room again... Badly marked hotel internally. The room is clean, but the conditions are not the best. The floor raised. The view is beautiful, the area seems calm, but for the value paid I will never repeat the experience in this place again.

We stayed at Troia Sea for having the modernized accommodation and within the style we are used to. The staff is new, not very well oriented in the system and what they have to do but everyone has to start from scratch. The facilities are a mix of opinions. The exterior needs some arrangements and care. The deck of the indoor pool has damaged areas and even departures. There's redness in the drain which shows that the cleaning is not effective and the pool is full of sand. The room is modern but unfortunately the cleaning of the toilet was not well done with the hair of previous guests spread out on the floor and in the bathtub as well as forgotten clothes on the balcony. The beds in the double bedroom, were single 🙄 The breakfast with nothing to point out, well filled, varied. Even the dinner, very weak, little choice and some accompaniments already reheated. Some improvements to be made and I believe they have better revisions