Perla Hotel

We run an after-school for grades 0-4 in Rontau. For 4 years we have had our graduation party at the Perla restaurant in Unu Mai. Every year they have given us their worst tables, in the sun, sometimes without an umbrella. Every year we ask to arrange the tables under the umbrellas (it's hot in August) and every year they refuse or only reluctantly allow it. Now they have renovated the outside dining area so half is inside a semi-enclosed area and half is completely outside. Again they put us in the sun. Our children are well-behaved. This is a celebration for them. They come in their nicest clothes and shoes and the girls have their hair done. The total order is not cheap. With 30+ children and 10 workers, the bill always is more than 1000 lei. When I saw that the restaurant was doing I became upset with one of the waiters and told him we wanted to sit in the semi-enclosed area. There were 20 seats available. With those 20 seats plus 20 in the outside area we could all sit in the shade. He refused, saying it was for hotel guests only. I pointed to the tables: they were empty. He said people might come. (There were also at least 20 tables inside the restaurant proper that were empty.) He said we could not use those tables. One of the other waiters helped our people move the tables and chairs in the outside area into the shade. By squeezing the tables together with no walking space between them we could get all the children under the shade. Then the wasps came. The pizza with toppings and bottles of coca-cola brought the wasps in the dozens. The children couldn't drink because of wasps inside the bottles and were harassed by wasps on their food. They finished their pizzas, left and drinks, and we went to the park to play. The reason for all this is that our children are from an after-school in the gypsy village. The restaurant knows this and refuses us seating in their restaurant area. But, are children are well-behaved and polite and as well-dressed as they can get. Plus we have many workers. Our children would do nothing to embarrass the restaurant or other customers. This was a disgraceful display by the restaurant workers who planned to sit us outside in the sun, and wasps. One waiter helped us. The others: no one cared and that one waiter (a man with a beard) was offensive in the extreme. We want our children to have something nice for their graduation and hotel Perla has the largest restaurant that is nearby. Very upsetting.

This hotel was 3 stars but now is 4 stars and everything looks new. The breakfast is so so, not bad but a la carte menu is very good. The hotel is clean and the staff is very kind. The bed is very comfy, the terrace is big and the room temperature is very pleasant and adjustable. Nice thermal pools including one swimming pool but no outside pool for winter use. The surrounding is very ugly, nothing to do or to visit outside. The hotel is for stay inside and spa relax. The bad points are: - small double room with not enough hangers, no safe, no support/place for wet clothes - no pools towels (we had to ask for and we received) - no hair dryer and no swimsuit dryer machine in the spa area - the corridor between hotel and spa area is not heated but is not long - channel smell in bathroom - most of the staff and tourists do not wear mask

If you are not to exigent, it is a good choice, takeing into consideration the water park facilities. If you are use to a 4,5* hotel, stat away. IT will not like you. The rooms are not updated and the noise from the others is bothering. I choose this hotel for its pools with thermal wather and I was satisfyed. A big minus is the restaurant staff ... Some characteres from past... + pools - restaurant staff - Soundproof of the rooms - bed warming up during the cold time