Best Western Ambassador

Nice place, cozy, good breakfast, nice reception. The room ( triple) was confortable, big, quiet, well equiped, with everything guests need.

Unfortunately, our experience at this hotel was very disappointing and did not match the expectations created by the photos and description on Booking. The hotel is rated as 4 stars, but the reality of the room is far below that — honestly, it does not even reach the standard of a 2-star hotel. The room we stayed in looked neglected and poorly maintained. Cleanliness was unacceptable: there were hairs on the bathroom floor, visible dirt, stains and signs of mold, including on the hair dryer cable. This is completely unacceptable for any accommodation, especially one claiming a higher standard. The bathroom is one of the biggest problems. The water pressure in the shower is extremely low and water also leaks out around the hose. The bathtub cannot be used — it is basically just decorative. There is no window in the bathroom and the extractor fan barely works, so humidity and smells remain in the room. This makes the bathroom uncomfortable and unhygienic. Safety in the room is a serious concern. The lamp next to the bed is fixed with adhesive tape, and there are exposed cables coming out of the wall. Since the lamp is made of metal, this is potentially dangerous and poses a real risk of electric shock or fire. The lighting in the room is poor and incomplete — only half of the room is properly lit, and the bed area is badly illuminated. There are no power outlets next to the bed, which is very inconvenient. The bed itself is uncomfortable, the mattress is worn out, the pillows are very low quality, and the blanket is for one person only, even though the room is for two people. The minibar does not work at all. The Wi-Fi is unusable and barely works, so if you need internet for work, this is not the place. Parking is almost always full — although we were told it was included, in reality it is not guaranteed, and if you do not find a spot you have to pay 45 lei, which is not clearly communicated. The only positive aspect was the staff, who were polite and friendly. Overall, this hotel is seriously overrated and does not meet the standards of a 4-star property. There are major issues with cleanliness, comfort, functionality and even safety. I do not recommend this hotel and we will not return.

Very clean.., friendly service resection very nice. Great room..!! Highly recommended. Price also very good Would always like to take . Our children were also very enthusiastic about the hotel. Family-friendly throughout