Nelson Spring Beach Villas - Spa

This is our third year staying at Nelson Springs. Each condo has its own idiosyncrasies, but the view and proximity to the beach cannot be beat. If you enjoy sun, beach and ocean, this is a wonderful place to be. There's nothing like waking up in the morning, jumping in the ocean and snorkeling before anyone else even wakes up. For what they are and what they offer, the condos here are worth it.

Great beach bar and restaurant offering a wide variety of food mainly Asian, located directly on the beach, great for a sundowner.

First things first, we booked through Airbnb and didn't have any issue with our host or the unit owners who were very communicative at all times and listened and acted on our concerns, best they could. They were not responsible (we feel) for the shortfalls we experience at this resort. Management may have changed recently (we read) but quite honestly they are not moving nearly fast enough. Nor are they sorting out issues that have been previously reported. Our main issues we were the very poor swimming pool maintenance. It may well be awaiting a complete overhaul at some stage (you would expect so )?... but in the meantime there is no excuse not to replace the missing mosaic tiles and in particular tiles around the particularly badly affected swim up bar area. You can easily buy sheets of mosaic tiles and get this done in a day !. Instead the pool appearance is scruffy and neglected. Although, when we arrived the pool water quality looked good - we own and run a pool at home so we should know, However, there was a heavy rain storm one night and this left the pool full of debris and turned it into an insect soup. Now, apart from the fact that the debris will affect the filtration of the pool. and the gross amount of insects was not fir to swim in ...the addition of a large amount of rainfall is likely to alter the PH of the water and the pool will lose it's necessary chemical balance to keep it safe. It also leaves it vulnerable to being a breeding ground for mosquito in this state. However, following it falling into this state, the pool was not attended to by the management for over 48 hours. Despite it being unfit to swim in, at no time was it even closed to the public. This is not an acceptable way to run a private pool - let alone a public one ! Eventually on day 3 it was cleaned this was immediately followed by extensive hedge trimming around the pool resulting in multiple leaves and trimming left in the pool - potentially blocking & inhibiting proper filtration once again (and shifting the PH balance). Whoever is in charge of this pool needs to be cleaning and checking this pool DAILY or you are going to make your guests ill (or worse). SERIOUS CONCERN ! There is an outdoor shower which people should be encouraged to use before and after entering the pool - but this is not sign posted, a basic pool rule not required or displayed and hidden form view behind bushes - why ? Our other concern was the Digicel TV service which is provided in the units at this resort - be warned ! Popping up in between news channels, kids TV, sports TV and lifestyle programmes, side by side amongst these, are graphic hardcore porn channels ! You have been warned !! Not family friendly for sure ! This is not appropriate provision - bad enough if it existed in one end of the channels but it is randomly found by anyone switching channels. There is no warning so for goodness sake don't let your kids get hold of the TV remote first ! OK porn might be your thing, but do you know how many women (and possibly men) are trafficked against their will into the porn industry ? Large parts of this industry are based on exploiting vulnerable and powerless people - what is entertaining about that ? This is something else you might find disturbing and you certainly should not have to experience warning, or in our case no warning, on vacation. There was also a lot of loud sanding work going on at the resort (May 2024) and noisy construction going on at a property next door. You might want to enquire if this has finished before you book. Guests should be informed if their stay is likely to be affected by this sort of disruption likely to interrupt their relaxation. Apart from bar staff - any other resort staff are not visible/accessible. There is no housekeeping service for a week stay or less. Finally, just to note that if there is a severe rain storm during your visit, the design of these units' windows means that the fly screens on the outside collect water that cannot escape fast enough.So some of the windows are liable to cause rain to ingress into the unit, through overflowing window sills. So be prepared. and do not leave valuables on the floor if heavy storms are predicted. On the plus side - yes there were also many pluses Hence the 4 stars ! - lovely beach - You don't need jelly-shoes but just don't step on the numerous, beautiful starfish which lie quite close to the shore line., within standing water. - Barefoot Bar food and drinks and staff were excellent (better than the Hamilton in our view). You can get takeaway as well as eating in their food. - The views of St Kitts are to die for. Weather permitting, it has the best sunsets to found on all of St Kitts & Nevis - It is situated just 10 minutes from either ferry ports (Quaile Beach, Seabridge and Charlestown). It is just a short ride to several good supermarkets in Charlestown - Unit and ground renovation does appear to be progressing - but the pool is lacking in attention and adequate management as I write. There does appear to be a number of new owners on this development- hopefully as they will be paying the resort fees, I am sure they will be keen to ensure that the resort is brought back up to a high standard. Car hire is worthwhile - we used Omel's at Newcastle (organised & recommended by our host). Excellent service, at a very reasonable rate. Highly recommend Kevin who works for them.