Shangri-La Apartments

4.0 / 5

•

1 Anderson Road, Novena, Singapore 259983

Reviews from Guests

4.0/5

371

Reviews

from real guests

mandza

Shangri-La Serviced Apartments in Singapore offer spacious and well-maintained accommodation with excellent service. The apartments are very clean, generously sized, and provide ample wardrobe space. Housekeeping is carried out three times a week, with fresh towels, robes, toothbrushes, and shower toiletries provided. The staff are exceptional—friendly, attentive, and genuinely helpful. A thoughtful welcome pack was also provided, including bread, eggs, fruit, cereal, milk, tea, coffee, juice, and jam, which comfortably covered our first two days. Guests have access to the hotel facilities next door, such as the pool and spa, although this is not available on weekends. On the downside, while the apartments have their own pool and sauna, this area would benefit from a deep clean and a general upgrade, as it appeared somewhat run down. The bathrooms, although very large and clean, would also benefit from refurbishment. The sofas and floor mats showed visible staining; while attempts appear to have been made to clean them, replacement would be more appropriate. Towels are provided at the pool and sauna, which is a positive. That said, the level of service was outstanding, and based on this alone, I would still choose to stay here again.

mattpC4948ZK

The apartments were in a perfect location, within walking distance to Orchard Road, shops, Cold Storage Supermarket and retail outlets, and the MRT. Pool was great, clean, relaxing and not crowded, staff were friendly. Apartments were perfect for a small family. We stayed in a 3 bedroom apartment, all rooms have toilets, there is a comfortable lounge and dining area and a small kitchen. If you can overlook dated decor, which I can, the accomodation is spot on and I would highly recommend.

AndreCunha

My wife and I stayed in this hotel for one week. The neighborhood was very quiet and beautiful. The hotel is wonderful. Very attentive staff. Very comfortable room. Full kitchen. For the first day of our stay the hotel provided some complimentary food and drinks. Very helpful. Very well located, close to the orchard metro station. There are shuttle to/from the metro station and shopping malls nearby. We feel home for the entire week and to be able to cook and prepare some food in the room helped us a lot because Singapour is very expensive budget, although it is a great place to visit. There is an espresso coffee machine in the office close to the concierge or front desk, which is very convenient, because we could grab a nice cup of espresso every day in the morning.

Facilities Details

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Tennis Court

Non-smoking Rooms

Babysitting/Child Services

Laundry

Dry Cleaning

Ironing Service

BBQ Facilities

Packed Lunches

Tour Desk

Fax/Photocopying

Outdoor Pool

Concierge Service

Shuttle Service (free)

Vending Machine (drinks)

English Spoken

Chinese [Mandarin]

Indonesian Spoken

Japanese Spoken

Malay Spoken

Tamil

Thai Spoken

Wi-Fi in public areas

Computer station

Massage

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Suit Press

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Croatian Spoken

Invoice provided

Laundromat

Postal service

Smoke-free property

Hungarian Spoken

Kids cutlery

Latvian Spoken

Business Center

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Tennis Court

Non-smoking Rooms

Babysitting/Child Services

Laundry

Dry Cleaning

Ironing Service

9 Available Room Types

Apartment, 2 Bedrooms

Non-smoking

Electric Kettle

Daily housekeeping

Dining Area

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Toaster

Lever handle on door

Kitchen

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Refrigerator

Sitting Area

Microwave

Room service [24-hour]

Apartment, 1 Bedroom

Non-smoking

Electric Kettle

Daily housekeeping

Dining Area

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Toaster

Lever handle on door

Kitchen

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Refrigerator

Sitting Area

Microwave

Room service [24-hour]

Apartment, 3 Bedrooms

Non-smoking

Electric Kettle

Daily housekeeping

Dining Area

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Toaster

Lever handle on door

Kitchen

Slippers

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Refrigerator

Sitting Area

Microwave

Room service [24-hour]

Two-Bedroom Apartment

87 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Slippers

Kitchen

Cable Channels

Carpeted

Laptop Safe

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

City view

Towels

Dining Table

Upper floors accessible by elevator

Three-Bedroom Apartment

118 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Slippers

Kitchen

Cable Channels

Carpeted

Laptop Safe

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

City view

Towels

Dining Table

Upper floors accessible by elevator

Facilities Details

Pool and Spa

Sauna

Outdoor Pool

Fitness Center

Hot Tub

Massage

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Airport Shuttle (free)

Food & Drink

Restaurant

Room Service

Bar

BBQ Facilities

Packed Lunches

Vending Machine (drinks)

Alternative meal arrangement

Buffet-Style Restaurant

Vending machine

Special Diet Meals (upon request)

Front Desk Services

24-Hour Front Desk

Tour Desk

Concierge Service

Currency Exchange

Activities

Tennis Court

Entertainment and Family Services

Babysitting/Child Services

Kids club

Air conditioning in public area

Contactless check-in/out

Invoice provided

Laundromat

Postal service

Smoke-free property

Family/child friendly

Kids cutlery

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Chinese [Mandarin]

Indonesian Spoken

Japanese Spoken

Malay Spoken

Tamil

Thai Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Designated Smoking Area

Computer station

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Facilities for Disabled Guests

Heating

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]