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Reviews from Guests

4.0/5

tripadvisor

371

Reviews

from real guests

mandza

5

/

5

Shangri-La Serviced Apartments in Singapore offer spacious and well-maintained accommodation with excellent service. The apartments are very clean, generously sized, and provide ample wardrobe space. Housekeeping is carried out three times a week, with fresh towels, robes, toothbrushes, and shower toiletries provided. The staff are exceptional—friendly, attentive, and genuinely helpful. A thoughtful welcome pack was also provided, including bread, eggs, fruit, cereal, milk, tea, coffee, juice, and jam, which comfortably covered our first two days. Guests have access to the hotel facilities next door, such as the pool and spa, although this is not available on weekends. On the downside, while the apartments have their own pool and sauna, this area would benefit from a deep clean and a general upgrade, as it appeared somewhat run down. The bathrooms, although very large and clean, would also benefit from refurbishment. The sofas and floor mats showed visible staining; while attempts appear to have been made to clean them, replacement would be more appropriate. Towels are provided at the pool and sauna, which is a positive. That said, the level of service was outstanding, and based on this alone, I would still choose to stay here again.

mattpC4948ZK

5

/

5

The apartments were in a perfect location, within walking distance to Orchard Road, shops, Cold Storage Supermarket and retail outlets, and the MRT. Pool was great, clean, relaxing and not crowded, staff were friendly. Apartments were perfect for a small family. We stayed in a 3 bedroom apartment, all rooms have toilets, there is a comfortable lounge and dining area and a small kitchen. If you can overlook dated decor, which I can, the accomodation is spot on and I would highly recommend.

AndreCunha

5

/

5

My wife and I stayed in this hotel for one week. The neighborhood was very quiet and beautiful. The hotel is wonderful. Very attentive staff. Very comfortable room. Full kitchen. For the first day of our stay the hotel provided some complimentary food and drinks. Very helpful. Very well located, close to the orchard metro station. There are shuttle to/from the metro station and shopping malls nearby. We feel home for the entire week and to be able to cook and prepare some food in the room helped us a lot because Singapour is very expensive budget, although it is a great place to visit. There is an espresso coffee machine in the office close to the concierge or front desk, which is very convenient, because we could grab a nice cup of espresso every day in the morning.

Facilities Details

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Tennis Court

Non-smoking Rooms

Babysitting/Child Services

Laundry

Dry Cleaning

Ironing Service

BBQ Facilities

Packed Lunches

Tour Desk

Fax/Photocopying

Outdoor Pool

Concierge Service

Shuttle Service (free)

Vending Machine (drinks)

English Spoken

Chinese [Mandarin]

Indonesian Spoken

Japanese Spoken

Malay Spoken

Tamil

Thai Spoken

Wi-Fi in public areas

Computer station

Massage

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Suit Press

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Croatian Spoken

Invoice provided

Laundromat

Postal service

Smoke-free property

Hungarian Spoken

Kids cutlery

Latvian Spoken

Business Center

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

9 Available Room Types

Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Lever handle on door

Lever handle on door

Kitchen

Kitchen

Slippers

Slippers

Stovetop

Stovetop

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Sitting Area

Sitting Area

Microwave

Microwave

Room service [24-hour]

Room service [24-hour]

Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom
Apartment, 1 Bedroom

Apartment, 1 Bedroom

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Lever handle on door

Lever handle on door

Kitchen

Kitchen

Slippers

Slippers

Stovetop

Stovetop

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Sitting Area

Sitting Area

Microwave

Microwave

Room service [24-hour]

Room service [24-hour]

Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Lever handle on door

Lever handle on door

Kitchen

Kitchen

Slippers

Slippers

Stovetop

Stovetop

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Sitting Area

Sitting Area

Microwave

Microwave

Room service [24-hour]

Room service [24-hour]

Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment

Two-Bedroom Apartment

room-size-icon

87 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Kitchenette

Kitchenette

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Microwave

Microwave

Private bathroom

Private bathroom

Slippers

Slippers

Kitchen

Kitchen

Cable Channels

Cable Channels

Carpeted

Carpeted

Laptop Safe

Laptop Safe

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Kitchenware

Kitchenware

Oven

Oven

Stovetop

Stovetop

Toaster

Toaster

City view

City view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Three-Bedroom Apartment
Three-Bedroom Apartment
Three-Bedroom Apartment
Three-Bedroom Apartment
Three-Bedroom Apartment

Three-Bedroom Apartment

room-size-icon

118 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Kitchenette

Kitchenette

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Microwave

Microwave

Private bathroom

Private bathroom

Slippers

Slippers

Kitchen

Kitchen

Cable Channels

Cable Channels

Carpeted

Carpeted

Laptop Safe

Laptop Safe

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Kitchenware

Kitchenware

Oven

Oven

Stovetop

Stovetop

Toaster

Toaster

City view

City view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Hotel Details

generate-AIAI Summary

About Shangri-La Apartments

Shangri-La Apartments offers luxurious 5-star accommodation in Singapore, providing a serene and comfortable stay for travelers. This upscale apartment-hotel delivers an exclusive experience with a perfect blend of home-like comfort and premium hotel services, ensuring a memorable visit to the city-state of Singapore.


Services & Amenities at Shangri-La Apartments

Shangri-La Apartments provides an array of excellent facilities for guests, including free Wi-Fi, a restaurant, room service, and a bar. Guests can enjoy access to meeting/banquet facilities, a 24-hour front desk, tennis courts, a sauna, and an inviting outdoor pool. Other conveniences include non-smoking rooms, family rooms, childcare, laundry, dry cleaning, ironing service, free parking, BBQ facilities, packed lunches, a tour desk, and fax/photocopying services for a comfortable stay.


About the Shangri-La Apartments Hotel Brand

Shangri-La Apartments is proudly part of the esteemed Shangri-La Hotels and Resorts group, an internationally recognized luxury hotel brand renowned for its exceptional Asian hospitality. Shangri-La is celebrated globally for its commitment to service excellence, elegant design, and creating memorable experiences for discerning travelers seeking comfort and sophistication.


Location & Getting to Shangri-La Apartments

Shangri-La Apartments is ideally situated at 1 Anderson Road, Novena, Singapore 259983. This prime location in Singapore offers convenient access to various city attractions. Guests can easily reach the apartments via taxi or ride-sharing services, with major roads providing excellent connectivity throughout the city from this well-known area.


Facilities Details

Pool and Spa

Sauna

Outdoor Pool

Fitness Center

Hot Tub

Massage

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Airport Shuttle (free)

Food & Drink

Restaurant

Room Service

Bar

BBQ Facilities

Packed Lunches

Vending Machine (drinks)

Alternative meal arrangement

Buffet-Style Restaurant

Vending machine

Special Diet Meals (upon request)

Front Desk Services

24-Hour Front Desk

Tour Desk

Concierge Service

Currency Exchange

Activities

Tennis Court

Entertainment and Family Services

Babysitting/Child Services

Kids club

Air conditioning in public area

Contactless check-in/out

Invoice provided

Laundromat

Postal service

Smoke-free property

Family/child friendly

Kids cutlery

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Chinese [Mandarin]

Indonesian Spoken

Japanese Spoken

Malay Spoken

Tamil

Thai Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Designated Smoking Area

Computer station

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Facilities for Disabled Guests

Heating

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Shangri-La Apartments

generate-AIAI Summary

1. Does Shangri-La Apartments offer free Wi-Fi?

Yes, Shangri-La Apartments provides complimentary Wi-Fi access for all guests.

2. Is parking available at Shangri-La Apartments?

Yes, Shangri-La Apartments offers free parking facilities for guests.

3. Does Shangri-La Apartments have a swimming pool?

Yes, Shangri-La Apartments features a refreshing outdoor swimming pool.

4. Are there dining options at Shangri-La Apartments?

Yes, Shangri-La Apartments has an on-site restaurant and a bar for guests' convenience.

5. Are non-smoking rooms available at Shangri-La Apartments?

Yes, Shangri-La Apartments offers non-smoking rooms for guests.

6. Does Shangri-La Apartments provide laundry services?

Yes, laundry service, dry cleaning, and ironing service are all available at Shangri-La Apartments.

7. Are family rooms offered at Shangri-La Apartments?

Yes, Shangri-La Apartments provides comfortable family rooms to accommodate guests traveling with children.

8. Does Shangri-La Apartments offer childcare services?

Yes, childcare services are available at Shangri-La Apartments for guests.

9. What is the address of Shangri-La Apartments?

Shangri-La Apartments is located at 1 Anderson Road, Novena, Singapore 259983.