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Reviews from Guests

4.0/5

tripadvisor

135

Reviews

from real guests

_ukaszkG9177AC

3

/

5

I recently spent a weekend at the Aphrodite Palace in Slovakia, checking in on Friday and staying through Sunday. Overall, I enjoyed the stay and found it to be a very relaxing getaway, though there are several areas where the hotel could improve—especially considering its 4.5-star rating. The thermal baths and the saunarium are definitely the stars of the show. The facilities are impressive, and the massage I received was very professional and well-executed. I also found the architectural solution for the hotel very clever; there is a "bridge" tunnel over the street that connects the hotel directly to the spa, which makes moving between the two very convenient in your bathrobe. However, the "Palace" aesthetic felt a bit let down by the abundance of artificial flowers throughout the property. It seems they were aiming for a breathtaking, grand look, but the plastic plants unfortunately made the decor feel a bit cheap. Another issue was the soundproofing - the rooms are not very well-insulated, and you can hear quite a bit from the adjacent rooms. Service-wise, I encountered a strange language barrier. Even though many staff members wore name tags with an English flag, they were very reluctant to speak English. Instead, they insisted on speaking "Polish" but in reality, I spoke Polish while they spoke Slovak. This was a disaster; I didn't understand most of their instructions and had to find things on my own. It’s confusing why they would suggest speaking Polish if they don't actually speak it. This lack of clear communication extended to the signage; many things aren't translated into English, including the rules for the VIP area. I never figured out if it was for all hotel guests or a paid extra, and since no one checked, the rules remained a mystery. Also, no one was checking access, it felt very disorganized. Regarding dining, the breakfast was excellent. However, the dinners were inconsistent. On Friday, the food was below average - most of the meat was lukewarm and dried out, and the ribs specifically were so dry they were completely inedible. Thankfully, Saturday night was a complete turnaround with a huge choice of fresh, tasty food. One final note: there is no complimentary water in the rooms, and water isn't provided during breakfast or dinner, which I would expect as a standard. My Highlights and Downsides: + Excellent thermal baths and pools + Very good breakfast selection (and Saturday dinner) + Professional massages + Clever heated tunnel connecting the hotel and SPA + Convenient guest parking - Language barrier (Staff insisting on Slovak/Polish "mix" instead of English) - Poor soundproofing in the rooms - Lack of English translations for signage and VIP area rules - Inconsistent dinner (Friday's meat was very dry; ribs were inedible) - No water provided in rooms or during meals - Artificial flowers throughout the interior diminish the luxury feel

592jurajk

1

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5

Probably the worst experience I can even remember. We weren’t here for the first time and we always used to smile at the tacky style of this entire establishment, but somehow we always got past it thanks to the quality of the waters. However, our stay this year is certainly our last. The prices have caught up with and exceeded the most expensive facilities we know in this segment from other countries in Europe, where they take spa treatments seriously. But here only the water remains, because everything else is fake. And the food? Total disaster. Don’t come here if you don’t feel like throwing away a nonsensically large amount of money on something bizarre.

prucrom

5

/

5

Nice place, little bit expensive, but very relaxing and pools and saunas are really high quality.Price is at the high end, but you pay for good quality. would go again, and recommend to my friends.Pools have hot and cold water, you cna find pefect temperature for yourself.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi