Jezero Hotel

1 star. During my stay, a tour guide — a known regular at this hotel — made racist remarks toward our group, calling us “dumb Americans” and “idiots” directly to staff while they stood by and said nothing. When I told him to stop and to knock it off with the racial remarks because he was being racists and putting down folks like myself who were in fact from The States, he continued to escalate. The staff not only failed to intervene annd actively supported this man, segregating our group from the main dining room to make his Dutch tour group more comfortable — at our expense. The situation later escalated to him physically punching me in the hotel lobby, in front of staff, with no intervention. When I formally complained, the hotel dismissed it, blamed the entire incident on a table dispute — which it was not. It was about their staff enabling racist behavior toward our group from the moment we arrived. Their response confirmed this guide is a “regular guest” and that there is no CCTV in the lobby. A guest was punched by a man the staff knew, cheered on, and protected. I have filed a formal complaint with the Slovenian Consumers’ Association (ZPS). Judge accordingly. If you are a woman who is not European, you are at risk from being harassed and attacked by this guide and this hotel will not keep you safe.

Placed on shores of Bohinj lake it has excellent location. We needed a quick overnight stay due to the rain. They provided a covered secure shelter for our motorcycles. Rooms were clean and spacious. Breakfast was adequate but nothing to write home about. Will definitely come back with my family!

TLDR: good location but too expensive for this dated hotel. Pros and cons Pros Great location Big rooms ( separate toilet , bath, big balcony ) Price value for the area not bad Breakfast choice was ok, typical hotel breakfast, really nothing special. Bad coffee Cons : Gym was a joke , that is not a gym Sauna is paid! 15 euros per person!!! Crazy. Old and outdated. The place is old and needs refurbishing Small tv ( big room. A 32 inch screen for that distance is like watching it on your phone at arms length ) We wanted a massage, but that you need to book 1 day in advance. ( they could have told us before, we biked 27 km, we needed a massage, and left the day after )