Double Tree Cape Town Upper Ea

I go the Doubletree weekly for a Business Group Meeting. I see the Staff on a weekly basis. The majority of the staff come from the less affluent areas and this usually means a very high staff turnover. The Doubletree has little turnover because of the way they are treated by Management. The hotel is managed by Francois, who is a man that looks at the bottom line [because he has to], most importantly he has a Large Heart and chooses to look after his people. Some friends of mine from Italy are working in an informal settlement in Somerset West, they are helping kids who live in not the best accommodation or circumstances. They are helping to rebuild a Football club because Football clubs help Keep Kids out of Gangs. They also help a large group of kids with their reading. I was at one of their classes and saw Anelisa, she stuck out as a bright child who was being held back by lack of opportunity because of circumstances and invited her to Business Matters to show her how small Businesses work. Because of traffic into Cape Town in the mornings it was suggested, her Teacher and Anelisa stay at the Doubletree. I approached Francois with my request for free accommodation for one night. He smiled and said Yes, I can help, it's an investment in the future of Cape Town and South Africa. He supplied a room for the 2 ladies, Dinner and Breakfast. Almost nobody from her area, including her Teacher Fundiswa will stay in a 4 star Hotel to the standard of the Doubletree. This was an amazing opportunity for them. When I asked Anelisa what she liked best about the hotel, she lifted her arms in the air, smiled, and said, "The shower, it was huge and had lots of hot water." That comment sticks with me, the last thing I would remember about a hotel is a shower. A big thank you to Francois and his staff, firstly for letting them stay, secondly to the Staff in the Business Meeting Room Department, they went out of their way to ensure both Anelisa and Fundiswa, were welcomed and looked after during the meeting. The Front Desk made a big splash and made them feel welcome upon arrival and the room was perfect, a thank you to the room staff. Summary A fantastic hotel, run and staffed by people that care, that starts at the top. The hotel has an excellent Kitchen and the meals are top quality. The Meeting Room Department are fantastic, they do everything from Business Meetings to Parties and most importantly the rooms are quality and the Hotel has it's own safe and secure manned underground car park. Lastly a huge thank you to Francois for the way the hotel is run and for taking the time and investing in the future of kids,

The DoubleTree in Cape Town, South Africa. The bed was comfortable, the shower was excellent, breakfast was great in the morning. Loved the extra service by the cappuccino and mochaccinos in the morning. The staff were friendly and very helpful. Whenever I needed transportation to get to an area, they arranged it, which was great, and especially when I was traveling solo, it helped going into certain areas of town. The food in the area was good, that there's a couple local restaurants on the bottom of the hotel that are easy, and the hotel bar food is good. The drinks are very reasonable. The TV channels are a little bit always limited in another country, but were fine. They provided water for us in the hotel room, which was a really nice amenity. I arranged airport pickup before I came in, and they were there promptly with my name on it, which made it easy to get to the hotel. They have a free shuttle to the waterfront, and the towels were good, and it was a quiet area.

This was a great option for our family during our recent trip to Cape Town. It is about 10 minutes by car from the V&A Waterfront (the hotel offers a free shuttle) and within minutes of other local attractions. Rooms were clean and reasonably appointed. Restaurant offered a wide selection of options - every meal we had was well prepared and breakfast was ample. The staff in the restaurant was particularly friendly (especially Elna, who went above and beyond). The area is not safe to walk around, but given the easy access to Uber and other options to popular Cape Town destinations, it wasn't an issue. While the hotel is not "fancy" it served our needs well. We would return to this property again if ever in Cape Town.