Cricklewood Manor

Room/lounge and bed are all in one space, was big but layout was not nice Had a view of a tree, it blocked anything to see Found property quickly although if you rent the cheap one's of R12500 then a african america guy just send you around the block to another ugly entrance. You pay extra for washing and cleaning, we stayed nearly a month with 2 night's that was charge for but they did not allow us to stay, washing only done 3 time's and cleaning non existent, we had a cat with us and asked if they can leave the mop and cleaning supplies but only left mop with water one's the rest of the time i had to clean myself so i do not know why i had to pay? I could not wash dishes the entire time as the water kept running out, it is our last week and they brought the wrong plug again so entirely not helping, the toiletpaper and shower holder came out of the wall, we battled for nearly 5 days phoning constantly for help with wifi which they had to fix, hanging on a pipe from a balcony. The room feels so cluster phobic as the windows does not provide any wind or air and only a small little window at the toilet. The 2 electric plates to cook food we had to ask for a plug, the guy only brought one so could only use one, it is not pleasant to cook in that kitcken, the worst was all the cockroaches!!! Lastly the children on the bottom was so loud you battled to hear the tv and they constantly hid your car with their ball playing, not private or relaxing.

Clinton has not refunded my deposit since 2021. He also does tours of the guests' rooms without their permission. He is a terrible, dishonest and rude old man. Don't bother speaking to his agent, Monique either. They are so disrespectful. The pool is also the colour of the grass.

My wife and I had the unfortunate experience of being booked in here for 2 nights by well meaning family. Needless to say we didn't even unpack. Initial on sight impression was confirmed when we entered the room. The place is dirty, run down and has definitely seen better days (perhaps late 50's). When greeted by (a friendly) guy in slops, shorts and T shirt with a non existent reception and absolutely no Covid protocols, you have a suspicion that things aren't what the website advertises. It was downhill from there!!!!. We stayed for a 1/2 hour, walked out and booked in somewhere else. I gained the impression that the hotel side of things was secondary. I can go on and on!!! The website is TOTALLY misleading and is, in my opinion, either photoshopped or extremely outdated. My recommendation is ........stay away!! We have requested a refund only to be rebuffed without any consideration. I phoned the "GM" Riad, to query the refund and complaint only to be immediately declined with the excuse that he inspected the room immediately after we walked out. This is extremely questionable. Besides being unsure of the date he couldnt confirm certain aspects to the room when questioned. Highly doubtful he was there and I got the distinct impression this is the standard response. In addition when questioned on the room his facts were incorrect. He was unaware that there was even an interleading door to another room. ANY POSITIVE COMMENT ON THIS "HOTEL"IS PART OF THE SCAM