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Reviews from Guests

3.0/5

tripadvisor

18

Reviews

from real guests

Aussie_abroad_09

2

/

5

Totally not what I expected or wanted. I was cycling along the Four Rivers Bike Path and booked the hotel through Trip Adviser late on the evening of arrival. Trip Advisor linked me to Agoda, which is where I made the reservation. Was in a hurry and didn't have time to do research. I saw Suanbo Saipan Hot Spring Resort come up as #1 for around 50 AUD. I also saw Suanbo Park Hotel for 156 AUD on special. The website was saying it was 4-stars. So given the late evening arrival, and me being tired from riding all day, I decided to opt for the extra money and the 4-star treatment. Totally not worth it. Based on my room, this hotel is more like 2.5-star, and a total rip off at 156 AUD. All I needed was a clean and comfortable bed. What I got was a traditional Korean room with no bed, but 'mattresses' on the floor, and no bed linen. So I used one of the mattresses (more of a futon) as a cover, like a duvet. The room was very tired, with cracked tiles in the bathroom. At least the liner covering the mattress was clean. I also got weird emails from the hotel (after my reservation was confirmed with Agoda) saying that my reservation could not be completed, but they would sort something out when I arrived. This was concerning, as the English in the email was poor and it was unclear if I would have a room when I arrived. Oh, and if you are riding a bike, the last 300m up the drive is a killer climb if you have been riding all day :/ I would not stay again. Should have just gone to the Suanbo Saipan Hot Spring Resort which was listed as #1 and a third of the price.

3DaleF

3

/

5

Stayed here for 1 night traveling for work. The room was large and roomy. Separate living room/kitchen area. Nice views from my room. It also had a nice large balcony. Bottled water was provided in the room. Bathroom was clean. Biggest downside was it was an old building and showing its age.

Janzusal

4

/

5

Stayed here with my family during our vacation in Asia. The hotel has a pretty incredible location, on top of Suanbo hills, making the view incredible! that was the best part of the hotel. The room, personal and common areas were just okay, nothing spectacular. But I would totally go back, just for the view!

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Kids club

Playground

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Korean Spoken

Wi-Fi in public areas

Ironing Service

Hiking

Daily Housekeeping

Japanese Spoken

Swimming pool

Swimming pool [outdoor]

Tennis Court

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Temperature check for guests and staff

German Spoken

Dutch Spoken

Restaurant

Finnish Spoken

Chapel/Shrine

Special Diet Meals (upon request)

Contactless check-in/out

Elevator

Lockers

Smoke-free property

Hungarian Spoken

Hair/Beauty Salon

24-Hour Front Desk

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Malay Spoken

Hypoallergenic room available

Lithuanian Spoken

7 Available Room Types

Korean Traditional Ondol Room
Korean Traditional Ondol Room
Korean Traditional Ondol Room

Korean Traditional Ondol Room

room-size-icon

26 Square Meter

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

26 Square Meter

Deluxe Ondol Room Package 2 (Room + Breakfast + Sauna)
Deluxe Ondol Room Package 2 (Room + Breakfast + Sauna)
Deluxe Ondol Room Package 2 (Room + Breakfast + Sauna)

Deluxe Ondol Room Package 2 (Room + Breakfast + Sauna)

Deluxe Double Room Package 2 (Room + Breakfast + Sauna)
Deluxe Double Room Package 2 (Room + Breakfast + Sauna)
Deluxe Double Room Package 2 (Room + Breakfast + Sauna)

Deluxe Double Room Package 2 (Room + Breakfast + Sauna)

Double (hot spring for 2 + breakfast for 2)
Double (hot spring for 2 + breakfast for 2)

Double (hot spring for 2 + breakfast for 2)

room-size-icon

23 Square Meter

Air Conditioning

Air Conditioning

Facilities Details

Pool and Spa

Fitness Center

Sauna

Spa

Hot Spring Bath

Food & Drink

Bar

Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Activities

Hiking

Tennis Court

Entertainment and Family Services

Kids club

Playground

Contactless check-in/out

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Chapel/Shrine

Cleaning Services

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Temperature check for guests and staff

Languages Spoken

English Spoken

Korean Spoken

Japanese Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hungarian Spoken

Malay Spoken

Lithuanian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Swimming pool [outdoor]

All Spaces Non-Smoking (public and private)

Elevator

Heating

Designated Smoking Area

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Hypoallergenic room available