review-bg-image

Reviews from Guests

4.0/5

tripadvisor

764

Reviews

from real guests

AZ7710

5

/

5

Six years ago, my wife and I stayed at The Shilla Jeju for our honeymoon. This year, we returned to celebrate our 6th wedding anniversary. Before our stay, I simply mentioned the occasion in a brief note. To our delight, the hotel staff took the time to look up our previous stay and thoughtfully assigned us a room close to our honeymoon room. This level of personalized service truly touched us. I would especially like to thank Ms. B. B. Kim, the manager who handled our check-in. She was exceptionally professional, warm, and attentive throughout the entire process. Thanks to her outstanding hospitality, our anniversary trip got off to a wonderful start. The Shilla Jeju continues to provide truly world-class service. We are deeply grateful for making our return visit so memorable, and we look forward to coming back again.

Shampeu

4

/

5

Driving up to this property you can feel how elegant and grand it is. It's sprawling. It was in a great location to walk to the Botanic Garden, the Cheonjeyeon Falls, and many other local hot spots. We did have some issues. The rooms were very dated and could use a refresh. The air conditioner never cooled our room and it was very hot. All of the restaurants close at 10 but you cannot order food after 9. This was unfortunate because we arrived late and wanted food. We finally ate at the bar. The pools were very crowded. The locker room could have been nicer. The breakfast buffet was nice and the food quality was good but not great.

ukchris1982

1

/

5

Never in my life have went to such an ordeal to sit by the pool. Firstly you must ring the reception to reserve a sunbed. Then you must walk passed the pool (and all of the empty sunbeds) completely to go to the fitness centre reception but this door is locked so you have to go all the way back, through the entire hotel to enter from the 'correct side' Where finally you are given the key to get through the locked door and access to the promised sunbed - only to tell them towels would be helpful. Surely the reservation includes towels???? You can't access the adults only pool without 20000 won charge for 2 hours. Simply unacceptable. What is the purpose of this? Crazy system. 1 hour after making the sunbed reservation we got to sit down!!! Only for them to do an inspection and close the entire pool area. Why? Why do the pool inspection in the middle of the day? Why not at 10pm or 6am when it is closed? Simply staggeringly annoying for paying guests. The hotel might have been nice 20 years ago but it is dated to look at. The lobster spaghetti was lovely and packed with seafood - but it does cost a lot. I think the management lacks sense and could easily sort these annoyances out and it would be worthy of 3 stars.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Casino

Breakfast in the Room

Ironing Service

Valet Parking

Currency Exchange

Massage

Soundproof Rooms

Hiking

BBQ Facilities

Fax/Photocopying

Indoor Pool

Outdoor Pool

Snack Bar

Concierge Service

Entertainment Staff

Daily Housekeeping

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Game Room

Garden

Horseback Riding

Khmer Spoken

Swimming pool

Swimming pool [outdoor]

Ticket Service

Tours

Italian Spoken

Alternative meal arrangement

Asian breakfast

French Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Azerbaijani Spoken

Suit Press

Poolside bar

Room service [24-hour]

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Hindi Spoken

Heating in public area

Slovenian Spoken

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Hungarian Spoken

Kids facilities

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Allergy-free rooms

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Norwegian Spoken

10 Available Room Types

Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain
Deluxe Family Twin Mountain

Deluxe Family Twin Mountain

room-size-icon

40 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Internet [LAN]

Internet [LAN]

Towels

Towels

High Chair

High Chair

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Standard Double Mountain
Standard Double Mountain
Standard Double Mountain
Standard Double Mountain
Standard Double Mountain
Standard Double Mountain
Standard Double Mountain
Standard Double Mountain
Standard Double Mountain

Standard Double Mountain

room-size-icon

40 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Balcony/Terrace

Balcony/Terrace

Internet [LAN]

Internet [LAN]

Towels

Towels

High Chair

High Chair

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Standard Double Garden
Standard Double Garden
Standard Double Garden
Standard Double Garden
Standard Double Garden
Standard Double Garden
Standard Double Garden
Standard Double Garden
Standard Double Garden

Standard Double Garden

room-size-icon

40 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Balcony/Terrace

Balcony/Terrace

Internet [LAN]

Internet [LAN]

Towels

Towels

High Chair

High Chair

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite

Royal Suite

room-size-icon

158 Square Meter

Minibar

Minibar

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Kitchen

Kitchen

Cable Channels

Cable Channels

TV

TV

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Sea view

Sea view

Clothes Rack

Clothes Rack

Premier Double Mountain
Premier Double Mountain
Premier Double Mountain
Premier Double Mountain
Premier Double Mountain
Premier Double Mountain
Premier Double Mountain
Premier Double Mountain

Premier Double Mountain

room-size-icon

46 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Balcony/Terrace

Balcony/Terrace

Towels

Towels

High Chair

High Chair

Slippers

Slippers

Bathrobes

Bathrobes

Hair dryer

Hair dryer

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

About The Shilla Jeju

The Shilla Jeju is a luxurious 5-star hotel located in Seogwipo-si, Jeju-do, South Korea. Offering an exquisite blend of comfort and elegance, this esteemed property is an ideal retreat for travelers seeking a premium experience on the beautiful island of Jeju.


Services & Amenities at The Shilla Jeju

Guests at The Shilla Jeju can enjoy a wide array of amenities including Free Wi-Fi, a Restaurant, Room service, Meeting/Banquet facilities, a Bar, and a 24-hour front desk. The hotel also features a Sauna, Balcony, Non-smoking rooms, Laundry service, Dry cleaning, Facilities for disabled guests, Family rooms, a Casino, and offers Breakfast in the room, Ironing service, Free parking, Valet parking, Currency exchange, Massage, Soundproof rooms, and Hiking opportunities.


About the The Shilla Jeju Hotel Brand

The Shilla Jeju is part of The Shilla Hotels & Resorts, a prestigious luxury hotel chain headquartered in South Korea. As a subsidiary of Samsung Group, The Shilla brand is renowned for its exceptional service, sophisticated design, and world-class hospitality, offering guests an unforgettable stay.


Location & Getting to The Shilla Jeju

The Shilla Jeju is ideally situated at 75, Jungmungwangwang-ro, 72beon-gil, in the scenic Seogwipo-si area of Jeju-do, South Korea. This prime location offers convenient access to the charm of Jeju Island, making it easily reachable by local transportation routes to explore the island's natural beauty and attractions.


Facilities Details

Pool and Spa

Sauna

Massage

Indoor Pool

Outdoor Pool

Fitness Center

Hot Tub

Hot Spring Bath

Parking and Transportation

Free Parking

Valet Parking

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

BBQ Facilities

Snack Bar

Alternative meal arrangement

Asian breakfast

Buffet-Style Restaurant

Poolside bar

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Currency Exchange

Concierge Service

Ticket Service

Activities

Hiking

Horseback Riding

Golf Course (within 2 miles)

Entertainment and Family Services

Casino

Entertainment Staff

Kids club

Evening Entertainment

Air conditioning in public area

Cash withdrawal

Heating in public area

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Family/child friendly

Kids facilities

Playground

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Common Areas

Terrace

Game Room

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Suit Press

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Khmer Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Azerbaijani Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Heating

Air Conditioning

Garden

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Designated Smoking Area

Allergy-free rooms

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About The Shilla Jeju

generate-AIAI Summary

1. Is there free Wi-Fi available at The Shilla Jeju?

Yes, The Shilla Jeju offers free Wi-Fi access for its guests.

2. Does The Shilla Jeju have a restaurant?

Yes, there is a restaurant available at The Shilla Jeju.

3. Is parking available at The Shilla Jeju?

Yes, The Shilla Jeju provides free parking and valet parking services for guests.

4. Are there facilities for disabled guests at The Shilla Jeju?

Yes, The Shilla Jeju offers facilities designed to accommodate disabled guests.

5. Does The Shilla Jeju feature a casino?

Yes, a casino is available on-site at The Shilla Jeju.

6. Can I request breakfast in my room at The Shilla Jeju?

Yes, The Shilla Jeju offers breakfast in the room service for guests.

7. Are non-smoking rooms available at The Shilla Jeju?

Yes, non-smoking rooms are available for guests at The Shilla Jeju.

8. Does The Shilla Jeju have a 24-hour front desk?

Yes, The Shilla Jeju operates a 24-hour front desk for guest convenience.

9. Are massage services available at The Shilla Jeju?

Yes, massage services are available at The Shilla Jeju.

10. Can guests enjoy hiking at The Shilla Jeju?

Yes, guests at The Shilla Jeju can enjoy hiking opportunities.