Jeju Pacific Hotel

3.0 / 5

•

159-1, Yongdam 1(il)-dong, Jeju-si, Jeju-do, South Korea. 690-819

Reviews from Guests

3.0/5

Reviews

from real guests

ClementY42

We checked in late on 23rd Oct 2017 and were tired. We booked through Hotel.com and breakfast were included. However, upon checking in at the hotel late evening, we were told by the hotel staff that due to the cheap rate given, they are not able to include the breakfast for the 5 rooms even though I showed them the printed email from Hotel.com. As it was already late and we were all tired, we asked for a discounted rate to include the breakfast and was charged @9000won x 2 pax x 5 rooms x 2. We paid 360,000won instead of only 180,000won. A day later, when we enquired at the front desk, the staff on duty said they do not know anything about it and we were at a lost as no receipt were issued for the payment made in cash the night before. Has informed Hotel.com about this issue and there was no reply till now which is more than a week already. I will advise others not to use Hotel.com for future bookings and also to avoid staying at Jeju Pacific Hotel at all times since they are not honest to their hotel guests.

loveit8787

Went to the hotel staff to ask for information. Hotel staff asked us to wait outside of the lobby where it was drizzling and freezing outside. No customer service. Another rude encounter in Korea. Not recommended hotel

610wangt

The rooms is quite good with spacious enough, friendly staff but not in city center. You have to take a taxi if you wanna go out for relax in night, can't not walking because it keep a distance. Area surround the hotel was so boring and it just had a one 7-11 convenient shop in opposite across the street.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Computer station

Ironing Service

Massage

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Alternative meal arrangement

Hypoallergenic room available

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Laundry

Lockers

Meeting stationery

Lithuanian Spoken

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Business Center

Game Room

24-Hour Front Desk

Non-smoking Rooms

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Computer station

Ironing Service

Massage

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

6 Available Room Types

Deluxe Twin Room

Non-smoking

Sleep comfort items

Bar

Electric Kettle

Soundproof

Safe

Refrigerator

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Balcony/Terrace

Towels

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Bathtub

Free bottled water

Room service [24-hour]

Deluxe Suite

30 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Slippers

Soundproof

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Clothes Rack

Safe

Safety/security feature

Balcony/Terrace

Bathtub

Internet [LAN]

Non-smoking

Shower

Junior Twin Room, 2 Double Beds

Non-smoking

Sleep comfort items

Bar

Electric Kettle

Soundproof

Safe

Refrigerator

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Balcony/Terrace

Towels

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Bathtub

Free bottled water

Room service [24-hour]

Junior Suite

46 Square Meter

DOUBLE DELUXE

26 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Food & Drink

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Meeting stationery

Smoke-free property

Family/child friendly

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Business Center

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Spanish Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Lithuanian Spoken

Hungarian Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Computer station

Swimming pool

Swimming pool [outdoor]

Tours

Hypoallergenic room available

Elevator

Facilities for Disabled Guests

Heating

Family Rooms

Non-smoking Rooms

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]