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Reviews from Guests

4.0/5

tripadvisor

586

Reviews

from real guests

YangTony312

5

/

5

Always book the Han River view hotel room, the view during sun rise and sun set is simply breathtaking. You will feel like you oversee the whole of Seoul , with the traffic running along the highway, the staff are attentive to my requirement . I went for their buffet breakfast. It was decent mix of western and Korean.

Passenger321340

3

/

5

Book through Expedia. Arrived by taxi, the car pull-up was so crowded that the bellman was not functioning. I booked a Vista Walkerhill, so I walked into the Vista building thinking it was a checkin there, but apparently the check in would be done at Grand Walkerhill, so I had to go back and forth in vain.... check in is smooth, go to your room yourself. Perhaps because it was the cheapest room, it's smaller than the one I used to stay in at W Walkerhill. Cleaning and maintenance of the room is no problem. Linens and bed comfort are normal. I was troubled when a machine that disinfects glasses with UV rays started talking in Hangul at night.

thelonious22

4

/

5

Pros: • Amazing river and city views, very clean rooms, and consistently friendly, efficient service. • Even though the hotel was at full capacity and the lobby was crowded, check-in was surprisingly smooth and quick. • Service was probably the best among comparable 5-star hotels we’ve stayed at in Seoul. • Breakfast quality was good and operations were well managed — it never felt too crowded. • Shuttle service between the lobby and restaurants was frequent and convenient. • Located in a quieter, less chaotic area of Seoul, which made the stay more relaxing. Cons: • Holiday rates were quite high for the overall experience. • The gym closes at 10pm, which felt a bit early for a hotel of this level. • The room design includes several fragile elements — doors can get stuck easily and some panels feel delicate. • While the room offers great views, exterior design makes the window a bit opaque, so it’s not a completely clear view. • Breakfast was good, but they charge for 4-year-olds — which felt excessive considering young kids typically eat very little. • Compared with other true 5-star hotels in Seoul proper — Conrad Seoul, Andaz Seoul Gangnam, and Grand Hyatt Seoul — the breakfast here was the most forgettable, room quality ranked lowest among the four, and overall it didn’t feel like the best value. Overall, a comfortable and well-managed hotel with excellent service and strong views, but pricing, room quality, and overall value may not match other top-tier options in Seoul.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wired Internet

Wi-Fi in public areas

Casino

Foot bath

Garden

Golf course [on-site]

Ironing Service

Hiking

Massage

Laundry

Daily Housekeeping

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Tennis Court

Yoga room

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

A la carte breakfast

German Spoken

Dutch Spoken

Czech Spoken

Restaurant

Room Service

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Infirmary

Library

Lockers

Postal service

Smoke-free property

Terrace

Hungarian Spoken

Business Center

Game Room

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Nearby Location

Lotte World

Lotte World

4.96 km

10 Available Room Types

DOUBLE DELUXE RIVER VIEW
DOUBLE DELUXE RIVER VIEW
DOUBLE DELUXE RIVER VIEW
DOUBLE DELUXE RIVER VIEW
DOUBLE DELUXE RIVER VIEW
DOUBLE DELUXE RIVER VIEW
DOUBLE DELUXE RIVER VIEW

DOUBLE DELUXE RIVER VIEW

TWIN DELUXE RIVER VIEW
TWIN DELUXE RIVER VIEW
TWIN DELUXE RIVER VIEW
TWIN DELUXE RIVER VIEW
TWIN DELUXE RIVER VIEW
TWIN DELUXE RIVER VIEW

TWIN DELUXE RIVER VIEW

DOUBLE DELUXE MOUNTAIN VIEW
DOUBLE DELUXE MOUNTAIN VIEW
DOUBLE DELUXE MOUNTAIN VIEW
DOUBLE DELUXE MOUNTAIN VIEW
DOUBLE DELUXE MOUNTAIN VIEW
DOUBLE DELUXE MOUNTAIN VIEW

DOUBLE DELUXE MOUNTAIN VIEW

TWIN DELUXE MOUNTAIN VIEW
TWIN DELUXE MOUNTAIN VIEW
TWIN DELUXE MOUNTAIN VIEW
TWIN DELUXE MOUNTAIN VIEW
TWIN DELUXE MOUNTAIN VIEW
TWIN DELUXE MOUNTAIN VIEW

TWIN DELUXE MOUNTAIN VIEW

JUNIOR SUITE RIVER VIEW
JUNIOR SUITE RIVER VIEW
JUNIOR SUITE RIVER VIEW

JUNIOR SUITE RIVER VIEW

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Bathroom phone

Bathroom phone

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

DVD/CD player

DVD/CD player

Free Wifi

Free Wifi

In-room tablet

In-room tablet

On-demand movies

On-demand movies

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Adapter

Adapter

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Heating

Heating

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Wine glasses

Wine glasses

Daily housekeeping

Daily housekeeping

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Exterior corridor

Exterior corridor

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Bathtub

Bathtub

Non-smoking

Non-smoking

Shower

Shower

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

A la carte breakfast

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Hiking

Tennis Court

Entertainment and Family Services

Kids club

Casino

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Infirmary

Postal service

Smoke-free property

Family/child friendly

Evening Entertainment

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Convenience Store (on site)

Common Areas

Library

Terrace

Game Room

Cleaning Services

Ironing Service

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Safe dining setup

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Dry Cleaning

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Czech Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Garden

Golf course [on-site]

Swimming pool

Swimming pool [outdoor]

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]