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Reviews from Guests

4.0/5

tripadvisor

1,481

Reviews

from real guests

GrandTour15919262913

3

/

5

Stayed at the hotel the first week of May 2026 after more than 10 years. I chose to stay at Metro again, as the rate is more reasonable than Skypark III, where I have stayed. The pros & cons: • Good location, and it seems to be the first pickup point to Incheon, so you will not be faced with a full bus, especially during the year-end peak season, (encountered when I stayed at Skypark III) and need to wait for the next. • All the female staff were competent in English. • The female housekeeping staff were nice except for the older bespectacled male staff who was unfriendly and unhappy looking all the time. • The room that I was allocated upon check-in was very cramped due to a huge pillar at one corner, hence very difficult to place the luggage on the floor or on the luggage stand to open, and you cannot even leave it sitting on the stand as there will be limited space to walk. • This room was the last corner room, and it seemed that some nocturnal spiritual happenings during the night which I will not elaborate here. • Requested a room change the next day, and it was a more conducive room without that huge pillar. It was the right decision to change room, and I had a comfortable stay for the last 8 nights. • On the third day I requested 3 extra hangers via the reception and was rather annoyed to get 2 hangers with broken clips revealing the sharp metal pin. It was totally impossible to use this for pants as one can get cut by attempting to open the clip. Please inform all housekeepers that any broken hangers should not be given to guests and they should bring up to management to stock up on new ones rather than keep these for guests! See attached picture. • The housekeeping should attempt to vacuum the floor (likely never), underneath the bed, as there was a snack crumb found in the room I stayed in on the first night, and there was a dusty-looking insect trap, which was likely left there for a long time underneath the bed of the second room that I have stayed in. Also, the luggage stands in both the rooms were dust-laden; hence, please inform the housekeeping to frequently check and clean up these luggage stands. • No built-in USB port, but only an adapter, which was missing from the second room, and I requested from the housekeeper that I take over the one in the first room as I was transferring my things from the previous room. The adaptor from the second room could have been taken by the previous guest who just checked out at noon. • Laundry rooms should have steel rod for guests to hang their clothes while they are doing their ironing. I brought down the hangers for the ironing, but there was nothing that I could hang those ironed clothes on! • The hallways outside the rooms are too dim and feel creepy. The management should look into improving on those that I have highlighted. Despite the negative experience on the first night, I want to stay at Metro again but avoid that room. Also learned that Metro will not switch off the air conditioner during winter, unlike Skypark III; hence, this will be the place to stay again if I am back during the winter season. Though it may be winter, the room will be stuffy and like an oven without air conditioning. I heard that the hotel will be undergoing major renovations and would appreciate it if this is shared on the hotel website to inform everyone when they expect the hotel to be ready for the next room reservations.

parastua2026

5

/

5

Helpful staff. Great hotel and location. It is our second time at subway hotel and will always come back if we would go to Seoul again.

ronanl463

5

/

5

Superb hotel with proximity to metros restaurants and all shops. The door leading to 7/11 and starbuck is very convenient in the morning for breakfast I recommend 100%

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Restaurant

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Ironing Service

Express Check-in/Check-out

Currency Exchange

Tour Desk

Fax/Photocopying

Concierge Service

Private Check-in/Check-out

Shared Lounge/TV Area

Daily Housekeeping

Grocery Deliveries

English Spoken

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shops (on site)

Dutch Spoken

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Elevator

Croatian Spoken

Heating in public area

Laundromat

Postal service

Smoke-free property

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Entertainment Staff

Nearby Location

Gwangjang Market

Gwangjang Market

1.52 km

U.S. Embassy & Consulate in the Republic of Korea

U.S. Embassy & Consulate in the Republic of Korea

1.02 km

Embassy of Myanmar

Embassy of Myanmar

3.55 km

10 Available Room Types

Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking
Comfort Twin Room - Non-Smoking

Comfort Twin Room - Non-Smoking

room-size-icon

31 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Cable Channels

Cable Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Mosquito Net

Mosquito Net

Bidet

Bidet

Towels

Towels

Clothes Rack

Clothes Rack

Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking
Family Suite (2 Adults + 2 Children) - Non-Smoking

Family Suite (2 Adults + 2 Children) - Non-Smoking

room-size-icon

33 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Cable Channels

Cable Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Mosquito Net

Mosquito Net

Bidet

Bidet

Towels

Towels

Clothes Rack

Clothes Rack

Family Suite (Must be accompanied by a child)
Family Suite (Must be accompanied by a child)
Family Suite (Must be accompanied by a child)
Family Suite (Must be accompanied by a child)
Family Suite (Must be accompanied by a child)
Family Suite (Must be accompanied by a child)
Family Suite (Must be accompanied by a child)

Family Suite (Must be accompanied by a child)

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

[KTO Visit Korea Giveaway] Comfort Twin
[KTO Visit Korea Giveaway] Comfort Twin
[KTO Visit Korea Giveaway] Comfort Twin
[KTO Visit Korea Giveaway] Comfort Twin
[KTO Visit Korea Giveaway] Comfort Twin
[KTO Visit Korea Giveaway] Comfort Twin
[KTO Visit Korea Giveaway] Comfort Twin

[KTO Visit Korea Giveaway] Comfort Twin

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Restaurant

Grocery Deliveries

Buffet-Style Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Express Check-in/Check-out

Currency Exchange

Tour Desk

Concierge Service

Private Check-in/Check-out

Ticket Service

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Laundromat

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Tours

All Spaces Non-Smoking (public and private)

Elevator

Security [24-hour]

Service animals are welcome