review-bg-image

Reviews from Guests

3.0/5

tripadvisor

926

Reviews

from real guests

GIZMOKI

4

/

5

I booked it because it was for three people and it met my requirements. I had heard about the entrance beforehand, so I wasn't surprised. Buses from the airport stop in front, convenient. The buildings and equipment were old. However, there was a bathtub, washlet, and it was not so much a four-star as it was quite good for the price

Chasda

1

/

5

We arrived at the hotel to be met by piles of junk inside the front door and what appeared to be protesters camping outside. We were ignored by the reception staff for some time. They seemed to prefer to deal with Korean people first over us “foreigners”. The hotel is extremely dated and tatty. Needs a good paint and new carpets. The nicest and friendliest member of staff was the lady who cleaned our room every day. We loved Seoul and were out and about so thankfully didn’t have to spend much time in the hotel.

gillgilllkelly

1

/

5

I have never stayed in a hotel that made me want to leave the moment I walked in, but this was a first. It was an incredibly disappointing and frustrating experience from start to finish. The reservation was made by my friend. The Room & Facilities The hotel is severely outdated. The furniture and equipment look like they haven’t been replaced in decades. • Hygiene: The bedsheets had visible black stains and even holes in them. The towels were so dirty I didn't even dare to touch them. • Air Conditioning: Despite setting the thermostat to 10°C, the room remained uncomfortably warm. The AC simply does not work. • Soundproofing: Non-existent. I could hear every footstep in the hallway and every door opening nearby. I could even hear the neighbors laughing and talking since 5am as if they were in the same room as me. • Amenities: The TV was an ancient model that barely functioned. Service & Management Since I checked in at 3:00 AM, I waited until the next morning to ask the front desk for a complete change of bedding. I specifically requested everything be replaced with fresh linens. However, when I returned that evening, nothing had changed. It was the exact same stained, torn sheet. To make matters worse, the front desk staff were incredibly rude. They showed zero politeness and offered no help whatsoever. Final Verdict I tried to give this hotel a chance by staying a second night, hoping things would improve, but they didn't. I eventually couldn't take it anymore and checked out one night early. The staff just ordered me to pass him the key and did not check when is my check out date and how was my stay. Do yourself a favor and stay anywhere else but

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Ironing Service

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Laundry

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [nearby]

Nearby Location

Gwangjang Market

Gwangjang Market

1.41 km

U.S. Embassy & Consulate in the Republic of Korea

U.S. Embassy & Consulate in the Republic of Korea

1.58 km

Embassy of Myanmar

Embassy of Myanmar

2.99 km

9 Available Room Types

Standard Double
Standard Double
Standard Double

Standard Double

room-size-icon

26 Square Meter

Triple with 1 Double 2 Single
Triple with 1 Double 2 Single
Triple with 1 Double 2 Single

Triple with 1 Double 2 Single

room-size-icon

31 Square Meter

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

31 Square Meter

Deluxe Mountain View Twin Room
Deluxe Mountain View Twin Room
Deluxe Mountain View Twin Room

Deluxe Mountain View Twin Room

room-size-icon

31 Square Meter

Suite Double
Suite Double
Suite Double

Suite Double

room-size-icon

46 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Finnish Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Facilities for Disabled Guests

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [charges apply]

Car park [nearby]