review-bg-image

Reviews from Guests

4.0/5

tripadvisor

87

Reviews

from real guests

BryanJ415

1

/

5

Booked 2 nights in December 2018 in room 1301 executive 3 bedroom suite. As you can see from my previous reviews I travel the world and have traveled extensively in Seoul Korea for 20 years. This hotel is in my top ten of worst hotels I have ever stayed in. Hotel itself is older and has not been updated. Location is not bad, but not close to main attractions. I was too scared to visit the restaurant, so I cannot comment on that aspect. Price was too much for what you actually get. You can stay in a real national chain hotel for less and for better quality. $250 a night for horrible accommodations. Ok, the room and hotel. Entire hotel smelled of cigarettes and middle eastern spices. Picture yourself walking down the back alley streets of a U.A.E. spice market and that is what the hotel smelled like. My room smelled like that and also was extremely dirty. Floors, furniture, bedrooms and bathrooms were dirty, damaged, old and not clean!! Period!! As mentioned, I booked two nights but checked out after one night. I just could not handle the filth and smell. I lost $250 as the reservation was non-refundable. Warning! Check in is 3:00pm on weekdays and 5:00pm on weekends. I could not find reference to this on their website, so do not show up early. They will not make any concessions for you! I asked to speak to management but they were not "available". When I told the front desk I was checking out a day early, they seem unconcerned as to why and had no regard for my stay there. Buyer beware!! Beds hard as a rock. No individual air conditioner. Room temperature was extremely hot and no ability to change the thermostat. Just a few pictures attached for your viewing pleasure.

jieyinglam

3

/

5

The serviced apartment is very near the subway station and there is airport bus to incheon airport right outside at the main road. Only need to travel a couple stops to interchange to other subway lines. But room itself is old and nothing much around the area.

MisungK14

1

/

5

I stayed in this place for the special event. 6 of us wanted to stay here (the place has three bedrooms) But the regular price was for 4 people ,so we paid extra €60 for 2 people. But when we got there, there were only 4sets of bedding. So we called front desk to get more beddings then they said we had to pay more to get extra beddings! So I asked what was the extra money for 2more people then? They said that money for only towels not beddings!! Who would think when they pay €30 extra per person was only for towel?? N pay another €30 for bedding?? It was ridiculous!! N the male staff who answered my call was very rude and he kept lying about everything!! Moreover I wanted to talk to the manager about his rudeness but he said there is no manager because it's Friday night and managers don't work on weekends either!! What kind of hotel managers don't work on weekends?? HE IS A BLOODY LIAR!! I sincerely advice to you.. Don't stay in this place..

Facilities Details

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Garden

Ironing Service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hot water linen and laundry washing

Spanish Spoken

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Asian breakfast

German Spoken

Dutch Spoken

Halal breakfast

Suit Press

Restaurant [halal]

Restaurant

Room Service

Air conditioning in public area

Special Diet Meals (upon request)

Dry Cleaning

Elevator

Heating in public area

Invoice provided

Laundromat

Laundry

Smoke-free property

Hungarian Spoken

Game Room

Library

Chapel/Shrine

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Casino

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Karaoke

Nearby Location

Gwangjang Market

Gwangjang Market

2.82 km

U.S. Embassy & Consulate in the Republic of Korea

U.S. Embassy & Consulate in the Republic of Korea

1.28 km

Embassy of Myanmar

Embassy of Myanmar

4.37 km

3 Available Room Types

3 Bedroom Executive Suite
3 Bedroom Executive Suite
3 Bedroom Executive Suite

3 Bedroom Executive Suite

room-size-icon

187 Square Meter

Hair dryer

Hair dryer

Mirror

Mirror

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Heating

Heating

Mosquito Net

Mosquito Net

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Dishwasher

Dishwasher

Full kitchen

Full kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Refrigerator

Refrigerator

Separate living room

Separate living room

Sofa

Sofa

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes dryer

Clothes dryer

Clothes Rack

Clothes Rack

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Washing machine

Washing machine

Fire extinguisher

Fire extinguisher

Safe

Safe

Smoke detector

Smoke detector

Shower

Shower

3 Bedroom Suite
3 Bedroom Suite
3 Bedroom Suite

3 Bedroom Suite

room-size-icon

206 Square Meter

2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite

2 Bedroom Deluxe Suite

room-size-icon

125 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Halal breakfast

Restaurant [halal]

Restaurant

Room Service

Special Diet Meals (upon request)

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Smoke-free property

Family/child friendly

Nightclub/DJ

Casino

Karaoke

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Chapel/Shrine

Cleaning Services

Ironing Service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hot water linen and laundry washing

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Pets allowed

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]