Mercure Ambassador Seoul Hongdae

Item: Mercure Ambassador Seoul Hongdae
Rating: 4
Author: Hotel Star

4.0

(542 review)

•

144 Yanghwa-ro, Mapo-gu, Seoul, South Korea 04050

Overall Reviews

4.0/5

542

Reviews

from real guests

884kathleeny

We had a wonderful stay, and Lynn Teo truly made it even better. She was exceptionally helpful throughout our visit and kindly allowed us a late check-out, which we really appreciated. The hotel...

Joash G

I would like to commend Lynn Yeo for an amazing customer service. Lynn was very understanding and empathise with our situation and she was there all the way to assist us, extending late check-out for...

Coastal41491937759

I had a somewhat complicated reservation and Lynn Yeo in the front office provided excellent customer service and was very accommodating and pleasant to work with. Also, my room was beautiful and...

Facilities Details

Fitness Center

Restaurant

Room Service

Bar

Grocery Deliveries

Breakfast [buffet]

Coffee shop

Restaurants

24-Hour Front Desk

Express Check-in/Check-out

Currency Exchange

Concierge Service

Private Check-in/Check-out

Air conditioning in public area

Business facilities

Concierge

Contactless check-in/out

Heating in public area

Invoice provided

Laundromat

Laundry service

Luggage storage

Safety deposit boxes

Shops

Smoke-free property

Xerox/fax in business center

Family/child friendly

Family room

Meeting/Banquet Facilities

Fax/Photocopying

Terrace

Shared Lounge/TV Area

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Hygiene certification

Individually-wrapped food options

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

English

Chinese [Mandarin]

Japanese

Korean

Spanish

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet [LAN]

Internet services

Wi-Fi in public areas

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Heating

Air Conditioning

Wheelchair accessible

Garden

Gym/fitness

Elevator

CCTV in common areas

CCTV outside property

Check-in/out [express]

Check-in/out [private]

Check-in [24-hour]

Fire extinguisher

Front desk [24-hour]

Safety/security feature

Security [24-hour]

Service animals are welcome

Smoke alarms

Bicycle parking

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Taxi service