Celuisma los Tilos

The hotel has been recently renovated, although it still lacks to reach a four-star level; let me explain. The facilities are very limited, with no lounges for meetings or relaxation, except for a small room they call a game room. Two elevators that function well and the location in a neighborhood on the outskirts of Santiago. However, it is well connected by bus, which has a stop at the door. The renovated rooms have a good mattress, a proper shower, and a large TV size but with some shortcomings, such as not having more mirrors than the one in the bathroom, no doors on the wardrobes, and the air conditioning did not work in heat... because it was not activated. In the context of a trip from IMSERSO, the worst part was the dining: always buffet style, the breakfast was passable, the lunch and dinner were terrible, unless you like a basic salad of lettuce, tomato, onion, and carrot. It shares space with a pizzeria, and once they served it for dinner. In short, if the price is appropriate, it can serve as a reference for resting from visits to Santiago and eating in the many places in the city. This does not take away from the good attitude of the waiter (singular) who was overwhelmed, but always pleasant, as well as the reception staff and the young manager.

Acceptable rooms, the dining area, although it is self-service, has no variety, just two dishes with no choice. It lacks infrastructure and staff; the service is overwhelmed. The food leaves much to be desired.

Nothing recommended until you are serious about upgrading. Works living with the guests, trash around and especially a hellish noise all night of the electrical equipment of its back (to which our room gave). Either soundproof those old machines or we won't be back.