review-bg-image

Reviews from Guests

4.0/5

tripadvisor

922

Reviews

from real guests

735ignaciom

1

/

5

The truth is that it is a shame that a place that is this good and beautiful, end up screwing up your trip by opening suitcases in the locker and not just once, if not twice. We arrived to do the way From Santiago, we left the bags yesterday in the locker and when we collect it lacks money, we realize when we are already out and we have left the rooms, the problem we left the bags to walk and in another there was money, when we return we will check that there is no lack of money and in another of the backpacks they take our money again. We told the two young reception girls and they take it as a joke practically implying that we are the ones who are cheating them, they do not provide us anything but take it laughing and practically ignore us. We advise you to take into account all those who will leave something, do not leave money. The complaint is already filed, a greeting

peterbF7760BR

5

/

5

Staff is very helful, she is very nice

Z6473VTguillermos

2

/

5

The reception of the hotel does not solve anything, we arrived.at 12 noon and we were not attended, just , before the protest made at 13 55 hs, we were offered a room inferior to the contracted, clear that I was with a health problem, mobility , this happened on 17-02-2026 .The room is spacious but lacks equipment. The staff in the breakfast room is excellent, pity it is very poor.

Facilities Details

Free Wifi

2 Available Room Types

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

room-size-icon

25 Square Meter

DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD

DOUBLE SINGLE USE STANDARD

room-size-icon

21 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi