I booked an interior room at this 4-star hotel and the experience was far below what I expected for that category. The room was very basic, to the point that it did not seem appropriate for a 4-star hotel, but rather for a lower category.
It did not have a closet, only some shelves and hangers to leave clothes. Furthermore, one of the lights in the room did not work with a remote, which was quite inconvenient.
Another aspect that I found to be a major flaw was the bathroom. Right upon exiting the shower was the doorstop, placed in such a way that you had to be very careful not to hit your foot. It is a detail that, in addition to being inconvenient, can pose an unnecessary risk.
I believe that a hotel of this category should take much better care of these details and offer rooms consistent with the level it advertises. In my case, the relationship between the hotel's category and the quality of the room was clearly disappointing.