La Estacion Hotel

When we booked, we saw that it was a 4-star hotel; we chose a superior room (thank goodness), with the half-board option. 1st Let's start with the positive: the hotel staff is a 10, they are truly 4-star quality. Parking is another positive point, since, although it is easy to park outside, the hotel has a parking lot, although it is not guarded. 2nd The room is pathetic; the only good thing is the space. Outdated, poorly maintained, broken furniture (like the sofa bed), dirty with stains from not having been cleaned in a long time, leaking water from the air conditioning vents, the bathroom with a showerhead that doesn't stay upright, faucets from another century, the toilet very small (and we are thin), room windows that didn't close well, letting all kinds of noises from the pool (music, voices, etc.) into the room. The hotel is located next to a bus station, so from the room you can hear the noises of the buses arriving and leaving at all hours, in addition to losing temperature as the cold air from the air conditioning escapes due to the poor closing of the windows. 3rd Inside the elevators there is no air conditioning; the heat is suffocating; I wouldn't want to think about getting stuck inside the elevator. 4th The pool is too small and, although we didn't see it very crowded during the time we were there, I wouldn't want to think about how it would get if most of the guests decided to go down to the pool. 5th The buffet, one of the worst I've seen in a hotel, and we've already been to quite a few. It was a tiny, very small bar; besides having no variety, the food was of terrible quality and the same with breakfast. As we say, the staff saves the hotel a bit, as they tried at all times to satisfy the guest, because otherwise, it's a place to run away from. I don't know where they give out the stars, but it's clear that this hotel must have gotten theirs in a bag of potato chips.

Our experience at Hotel La Estación was very disappointing, especially for a 4-star hotel. From the moment we arrived, the service was unprofessional and unwelcoming. We had a long discussion at reception about the booking price, even though we clearly had the booking confirmation with us. The biggest issue, however, was the poor hygiene and condition of the rooms. We encountered dirty bedding, stains, hair from previous guests, dirty walls and a bathroom with mould. The room also had an unpleasant musty smell. When we asked for clean pillows, the situation became even more disappointing. A security guard was sent to our room to replace the pillows, but there was not even a proper pillowcase provided, leaving us to deal with the bedding ourselves. Overall, the hygiene, service and way our complaints were handled were far below what we would expect from a 4-star hotel. We would not recommend this hotel based on our experience.

was a nice hotel quite far from the centre but nice and quiet staff where friendly and room was cleaned daily. Only problem i had was there was blood or some kind of red stain on the towels but other than that every else was clean. If you want nearer to the centre this hotel is not for you but if you want peace and quiet then this is for you.