Apartamentos Turisticos El Gran Gonzalez

We booked the property through Booking.com and paid before arrival. We were given a code to access the property to find it sub standard- the entrance tile were broken, there was a strong smell of...

Very disappointed with lack of communication, had to contact the owner 4 times before they replied back to collect keys, no one answers the phone, their is an office near the apts and no one there...

We booked this accommodation partly based on the photos. Some depicted a beautiful blue pool.A pool is very important to us and we'd never book a property without one. However when we arrived we were...