La Mineria

The apartment is fine, for its spaciousness and its location, a step from the beach...but the cleanliness shines through its absence (all week it is assumed that it happened once to make the apartment and limited to changing towels and replenishing toilet paper nothing else) and maintaining the air conditioning nefarious and disgusting...a danger to put it especially with asthmatic people like me, the air quality to breath dirty not, the following as you can see in the photos

Unfortunate us if we to the apartment, replacement, the window of the room did not open, the shower the rotten downstairs screen narrowly falls out, the fridge in its time had to be good, but they were already 30 years old at least, rusty from the bottom, we bought seafood and yogurts we had to throw them because it did not cool, they brought us another older still rusty downstairs this at least cold, this saw the technician who went up more times to the apartment than we rested any night until 3 in the morning was the pool below ,day okay but the night when it closed in chiringuito ala1 dark in the pool there was a group of young and old sitting at the tables giving a terrible scandal, we learntbranded with the mobile, we went to communicate and very kindly told us that that could not happen, they would communicate it to the manager, nothing was done, the best people of the cleanings and those in the doorway They sent the technician right away. I'm sorry because the city is wonderful and its people, if I go to another apartment, now I've been resting at home for three days, from all the stress I took

On our second night a dog, close by, was barking, crying, scratching the door late evening onwards. As we were tired and went to bed early around 23.00ish dog was still barking well after midnight. Phoned reception who wasn't really interested in helping giving feeble excuses. Nothing was done until we physically went downstairs to complain in person. We asked to be moved to another room and we're told nothing was available. On our 4th night 2/3 dogs on our floor were barking around 18.00ish. Again phoned reception. I told them that did not want repeat of Saturday night. Her response was if it continues talk to the person who will be on night shift. Not useful. Luckily more people complained as one dog sounded distressed so they had to do something. As this was our main holiday we decided to leave this hotel and went to another. They have told us they will not reimburse us the rest of the stay but say they can offer another room. Too little too late. The lack of help from reception when needed was a major factor