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Valhalla Spa
4.0 / 5
MOJACAR 14 Almeria Coast-Almeria

Reviews from Guests
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4.0/5
36
Reviews
from real guests
Travel61349302740
5
/
5
Once again, in our refuge of tranquility
One more year we have enjoyed our stay at the Hotel Carboneras Cabo de Gata very much. And, as always, they manage to outdo themselves: this year, in addition, we debuted the gym, a new detail that adds even more to the experience!
The staff continues to be unbeatable, always attentive and approachable, under the magnificent management of Rocío, who manages to make every stay an absolute delight.
Thank you for making us feel so good year after year. For us, this hotel is already much more than a place to stay: it is our refuge of tranquility.
We are leaving wishing to return next year.
Javier and Cris
mar_arosaf2020
2
/
5
Our experience on Sunday was quite disappointing, especially considering that we paid €230 per night and that it is a boutique hotel from which we expected a level of quality consistent with the price.
Upon arriving at the room, we found several cleaning issues, including hair and dirt in the bathtub area and on the terrace. For me, cleanliness is fundamental in any accommodation and, paying €230 for one night, I expected to find an impeccable room.
We also had problems with the Wi-Fi and, furthermore, during the early morning, approximately between 2:00 and 3:00, the air conditioning stopped working. In the middle of August and with the heat in this area, it was especially uncomfortable and significantly affected our rest.
I do want to positively highlight the receptionist's service, because I believe she managed the situation very well within her possibilities. She was kind and attentive, offered us a glass of wine, changed our room, and also treated us to breakfast. We sincerely appreciate her treatment and the effort she made to compensate for the inconveniences.
However, although the receptionist's service was good, that does not change our overall assessment of the stay. The experience was mediocre and well below what we expected for €230 a night.
The hotel is nice and has potential, but personally, I do not consider the price-quality ratio to be adequate. For that amount, I expect a perfectly clean room, working Wi-Fi, air conditioning throughout the night, and a general level of maintenance consistent with a boutique hotel of this category.
We thank the receptionist again for her service, but based on our experience, we would not pay €230 per night again for a stay with these characteristics.
JOFA48
5
/
5
Restaurant with a superb view of Carboneras. Very beautiful setting. Quiet. Welcoming staff. Good and hearty.
Choose summer evenings on the terrace.
Fair price.
Facilities Details
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Free Wifi
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Facilities Details
Internet Access in public areas
Free Wifi