Soterrana

We were able to secure a room at the last minute despite Avila being crowded. Customer service was excellent and professional unlike other places. It's a neat apartment with all necessary stuff inside. Not that romantic, no extraordinary views but just appropriate to spend a night and move on.

There's no need for parking reservation. When we realized that when we arrived, we tried to cancel that but the lady said is not possible in a quite rude way. The apartment (6 people) on the top flor was nice, the only problem was the water presure in both showers (upstairs and downstairs). The location is good.

The apartment was big and it was just like we had seen in the pictures. It was also quite easy to find a place to park the car and you can get to the touristic area in five minutes on foot. So that was a great thing. When we arrived, there was nobody at the reception, so we had to call them. Ten minutes later, the employee came and then we could check in. She was very nice and explained what to see and gave us some advice about where to eat in a nearby place since the kids were starving. What we didn't like about the apartment was that there was a lot of dust and two of us in the family are allergic, so soon we started sneezing and getting red itchy eyes. There was only one knife in the apartment and no detergent for the dishwasher. But we were lucky that we were traveling with another family that took the apartment right next to ours and they gave us some from their apartment. We also had to share some silverware with them so at least we could eat in turns without having to use our fingers. The apartments didn't have air conditioner and it was ok for us because we're from the south of Spain and are used to high temperatures, but someone from the north should know that or bring their own fans if they want to sleep at night. I think it's an ok place for one night or if you have plans to eat out all the time.