Serhs Oasis Park

Hotel too big, very noisy during the day and in the evening, horrible, no respect, impossible to sleep. No soundproofing. The cafeteria is a horror, impossible to talk, a continuous hubbub The children's pool is very small, everyone on top of each other. The parking lot, don't get me started, no spots, so we have to park on the street, no spots available. The stay is off to a good start... No bath towels at 3:30 PM, I have never seen that. Front desk reception, no instructions... I advise you to flee the hotel.

Just back from family holiday at Oasis splash hotel, it wasn't great but we made the most of it for the kids sake 12 year old and 9 year old.. the rooms are tiny. Myself and my husband my son amd my daughter all had to fit in 2 double bed pushed together, you could move in the room it was so small and basic, no kettle.. the shower head was broken the sink in bathroom was absolutely filthy when we arrived and kept filling up when brushing teeth or washing hands disgusting.. no anti slip mats in shower tray as a result my daughter slipped and banged her head she had to wear her crocs in shower afterwards, no anti slips mats around pool areas or by the slides my daughter and many other children slipped by the slides as no maths down the tiles were very wet.. the all-inclusive bar close at 11pm food was average staff at reception were quite rude.. not enough parasols for the beds around pool and slide areas, a very rude couple had 4 around them when I asked nicely could I have 1 parasol please to shade my children I was told to f##k off.. alot of very rude guests at the hotel , the restaurant area is like a cattle market for breakfast lunch and dinner everyone on top of each other... the hotel very run down its definitely not 4 * more like 2 star... definitely won't be back. Very disheartening after spending good money to be there thankfully it was for 4 days I was actually delighted to be leaving it to be honest.

Very slippery floor, we had a serious accident and they washed their hands of it without worrying about anything. I paid for full board with water and wine included and they refused to give me water, telling me to get it from a machine that, on top of that, comes out room temperature, their response was to add ice. The air conditioning in the room where I stayed did not work well, I requested a change 3 times, that change never happened. And in the hotel facilities, they do not turn on the air conditioning because, according to the director's response, "the windows are open." Terrible DO NOT WASTE YOUR MONEY