A regular at the Accor network for decades, this is the first time I am not satisfied. The staff is not welcoming. Every morning, you have to fight to get pastries or Nutella. Renewing annoys one of the employees deeply, who prefers to say that there is no more stock. It should be noted for future reference that one must turn to other servers. The reception was quite unfriendly and devoid of any smiles, so we decided to shorten our stay. In the end, we were right; Carollina, the hostess who modified our reservation, was just as unfriendly as the waitress. And she didn't even ask us why we were leaving. In short, a big zero for this hotel regarding reception and customer consideration. We paid a high price for very little service!
