Barcelona Princess

I was worried given the recent reviews but I have to say I was impressed. The hotel did what you needed, it was great location and the staff were really friendly. The pools weren’t big but that didn’t bother us as we were only using a base to see the city. The check out was 12 which was amazing and the free mini bar were added bonuses.

The rooms are nice and confy, ac works well. The cleaning of the rooms is daily but superficial (change towels make bed) if you stay more days you start to see dust and garbage. The minibar is replenished everyday with water ,cola , beer and energiser. No healthier option. The roof top pool is very tiny and most of the times overcrowded. The cocktails are , however your luck is , and even though you pay a good price for them , the quality varies based on… god knows what. The pool from the 3rd floor is also tiny and mostly in the shade and for/or with, a lot of kids. Overall the experience was fine, but not to be repeated, fine.

I had an enjoyable stay at Hotel Barcelona Princess and cannot fault the hotel itself. It is clean, modern and well located, with a metro station and supermarket nearby, plus a late-opening bar. The pool was busy and quite small, but this was expected in summer. The staff were mixed, with some extremely friendly and helpful, particularly the gentleman who checked us in. A special thank you to Judith, who went above and beyond after I was targeted by a fraudulent payment scam linked to my reservation at Hotel Barcelona Princess. I lost €563.36, and the hotel later confirmed that mine and other guests reservation information had been accessed by an unauthorised third party. Judith kept me updated and helped get the situation resolved, with the hotel ultimately agreeing to reimburse the full amount. Unfortunately, one member of reception (a lady with glasses who didn’t have a name badge) was quite hostile when I asked about the refund upon checking out, which was disappointing given the circumstances. I probably wouldn’t stay again, but this is purely because the experience has left me concerned about my information being leaked. From my understanding, the issue involved the third-party provider used for the hotel’s website booking system, rather than the hotel itself. Overall, I cannot fault the hotel and really appreciate how they ultimately resolved the situation.