Ciutat De Mollet Hotel

We arrived here for the first night of our Barcelona-Madrid tour booked by Jolly Tur. I've never seen such a small room in my life. We couldn't even unpack our suitcases. We couldn't take our clothes off. The VRF air conditioning system in the room did not function properly. We waited for minutes to get our suitcases from reception to our room because the elevators were out of order. When we asked about a room cooler at reception, they said there was one, but there wasn't one in the room. In short, I recommend you keep your expectations very low regarding hotel rooms and service. I would also advise Jolly Tur to make better choices to ensure their customers don't have a bad and unhappy travel experience.

Poor organization from the beginning. They assigned us a room that at 4:30 PM was still being cleaned; back to reception and a room change. The paid parking is €10; they assign you a number, and when you return, the space is occupied; we go back to reception and they change our parking space. The next morning, the water from the shower in the upper floor flooded our sink. We spent a few hours in this hotel to which I will not return. P.S. In the photos, it appears that there is a pool, but in reality, there is no pool; it is a pond that is out of use. The positive aspect was the receptionist in the morning and the breakfast.

Very dirty and with total lack of maintenance. The rooms need total renovation. As an example, the shower pear lost jet and I find that they had placed had a plastic bag knotted in the pear. Obviously, it didn't work very long.