Hotel H·TOP Cartago Nova

Great stay for the budget , didn’t have high expectations but good value for what we paid. On arrival friendly staff , clean room towels and bedding. (Would prefer tea coffee facilities in room) food pretty basic but always something to eat. Disappointed with the amount of reserved tables during mealtimes and no one sat there. Pool area kept clean and tidy. All in all for what we paid for a cheap second break good value for a 3 star hotel .

We booked this hotel for a family trip, but it turned out to be the worst choice in the area. ​The hotel is outdated and worn down. The soundproofing is terrible — you can hear neighbors talking, using the toilet, and taking showers as if they were in your room. The food was tasteless with no variety, the dining staff were unpleasant, and you aren’t even allowed to take an unfinished piece of fruit with you. ​Major drawbacks: ​Elevators: Only 2 tiny 4-person lifts for 9 floors, causing huge wait times. ​Pool & Entertainment: The pool has zero privacy from the street. Entertainment was listed in the description, but in reality, there was none at all. Our kids were bored, so we had to go to a neighboring hotel in the evenings for show programs. ​The only saving graces were the close location to the beach and shops, plus friendly staff at reception and the bar. ​If you want good food, basic privacy, and actual entertainment for kids, do NOT book this hotel. Not recommended.

The hotel is average but very good. The location is perfect, near the beach and entertainment. The best part of all is the hotel staff. From the front desk to the dining room... the best area is the pool bar, and the best is Ari, the entertainment girl, who is spectacular in how hard she works and is always smiling, very friendly. We will return