Nouvel

During my solo trip to Barcelona in June 2026, I stayed at Hotel Nouvel. The hotel's biggest advantage is definitely its location — right in the heart of the city, just steps from La Rambla and Plaça de Catalunya. I was able to easily get everywhere on foot, which is a huge advantage for solo travelers. My room and common areas were clean; I had no problems in that regard. The only negative point was a slight smell of cigarette smoke in the room; those sensitive to this can request a non-smoking floor/room when booking. Overall, I had a pleasant stay thanks to its location and cleanliness. I can easily recommend it to those who want to explore Barcelona on their own.

My stay at this hotel was disappointing mainly because of the staff’s attitude. Whenever we raised a concern or asked a question, they became rude and aggressive instead of being helpful. Our experience started badly at check-in. There was a mandatory £26 fee to be paid at the property. I realized I had forgotten my physical card and politely asked to pay using Apple Pay instead. The lady at reception reacted with obvious annoyance, making dismissive hand gestures and facial expressions, which was very unprofessional. Later, when we raised other concerns, we were simply told, “If you don’t like it, leave the hotel and find another one,” even though we had booked online and paid in full in advance. I travel frequently and have stayed in many hotels where the staff are always polite and helpful. Unfortunately, that was not the case here. The hotel itself has a nice vintage charm, and the room was comfortable. However, it lacked basic amenities such as an iron, refrigerator, toothpaste, and a comb. Overall, the poor customer service overshadowed the positive aspects of the stay, and I would not recommend this hotel.

Hotel is in great location. Our room had a great balcony we could sit in for cocktails. We expected an inner city rustic hotel which is what we got. The room had no coffee maker or fridge and basic toiletries. We asked for black tea and creamer but were told they didn’t have it. No cups to drink from. Just glasses! Ice was available in lobby in plastic bags. We could not get English channels on TV and reception said they couldn’t help! Reception lady seemed burnt out. The reception area was unwelcoming and bar and breakfast area were tired. No love anywhere. No extras. Just basics. Ok for a stay in beautiful city but wouldn’t recommend for the price we paid. Great restaurants close by however. Literally just outside door of hotel.