Petit Hotel

It is a very exclusive and cozy little hotel, with very clean rooms. Highly advisable, well located and in a quiet area of Barcelona. It is located on the first floor with an elevator. The owners are very friendly and helpful, with exquisite treatment. We will repeat for sure.

I had a very pleasant stay, the staff is very attentive, friendly and attentive to you 24 hours a day. The hotel is in a very good area, the beds and pillows are very soft. I felt very welcomed by their family atmosphere. I would repeat without hesitation.

If you are reading this you are looking for a good hotel like I was. How can a hotel booking can be "NON-REFUNDABLE" but if they so choose Petit Hotel can REFUND their commitment to you after making a reservation with them! We read all the amazing reviews of this place and really wanted to experience it ourselves. We made a reservation on booking.com and provided our credit card which was confirmed by this hotel and booking.com. Booking.com asked us to resubmit the card and it worked. We spent hours communicating with this hotel and booking.com, and confirming the card worked with Mastercard. They said our card & reservation was good and then they cancelled our reservation anyways claiming the card didn't work. We immediately communicated with Petit Hotel indicating we would pay (we have more than one card). My wife phoned and spoke to the OWNER explaining that we were willing to provide payment on the spot as this was our preferred place to stay. The owner understood. In my wife's words "we both understand exactly what went wrong, that her credit card machine didn't work". The owner kept apologizing but wouldn't take our payment or honour the hotel booking we made. Yes she insisted on charging us 130 euros more. She 'apologized' but wanted us to pay for their mistake. They clearly cancelled the payment because they DID NOT want to HONOUR the hotel rate booked through booking.com. They cancelled our booking it to get a new booking at a higher rate. Meanwhile we have already changed our plans on other lodgings to make it possible to stay at Petit Hotel. What a terrible way to treat people. If you post a hotel rate that is "non-refundable" you should HONOUR it.