Stayed in an expensive suite (reclassified as a family room at check-in). Room was clean, AC quiet, and bedding/towels excellent. Bathroom had a persistent sewage smell that the front desk couldn’t fix. Bed and pillows were comfortable. Décor and fittings are dated and worn (no USB outlets—bring a charger). Supplied toiletries were unusable. Staff are friendly and polite.
Breakfast buffet looked extensive but was low quality; coffee was poor. Pool, sauna and steam room were well maintained; pool towels available with a €5 deposit. Poolside prices: ~€3.50 for a soft drink/caña, sandwiches €6–8.
Surrounding area is run down. Witnessed an elderly woman mugged by a gang at knifepoint near the hotel entrance at 22:30; staff reaction suggested this isn’t uncommon. The nearby police station confirmed a rise in similar, increasingly violent incidents and said they know which groups are responsible.
