1. Failed to offer 4 star quality or service
2. Worst breakfast ever,
- hot food was tepid other food frozen
3. . Rooms are basic. Clean but housekeeping not restock properly daily (we gave up and bought bought toilet paper, tea, coffee, milk & sugar from the supermarket.
4. No atmosphere, not typical for Sitges Hotel.
5. Not representative of Sercotel hotels.
5. Not value for money.
Unfortunately repeating what previous reviewer
Reported our issues to friendly Reception and breakfast staff team no changes made, definitely not 4 star attention.
Stay somewhere else if you want a 4 star hotel with 4 star service because this hotel won't offer it to you.