CIUTAT DEL PRAT

Cruise package very misleading… beware! Only one departure per day for cruise port in the AM. Would have had to wait hours before boarding. Ended up taking expensive taxi. Claire at front desk was pleasant and sympathetic but had no authority to assist. Supervisor was on vacation. Also pool picture was not accurate or updated. Pool looked nothing like what was advertised. Service was inconsistent. Was very disappointed.

Absolutely amazing service from everyone there. They helped me and my friend without hesitation, and provided top service all the way! Absolutely recommend SALLÉS to everyone traveling to Barcelona! And on special thanks to Rim, the receptionists that first greeted us. She was amazing and extremely nice to us! Thank you for having us!

My wife and I booked the last night of our Catalunya stay here, as it is close to the airport and the free, frequent airport shuttle was a key amenity. The hotel is clean, quiet, and the bed was comfortable. The buffet breakfast was excellent, and at 17 Euros a really great value. We did not eat dinner at the restaurant, as there are lots of food options and services in the local El Prat neighborhood, which we enjoyed strolling through. The pool and fitness facility could use better maintenance, although the rooftop deck was a nice option for laying out an exercise mat and enjoying the view. Overall, the Hotel Salles Ciutat del Prat seemed more like a 3-star hotel than a 4-star, in comparison to the other 4-star hotels we experienced during our stay in Catalunya. More fairly, a 3.5-star, which was completely satisfactory for our overnight stay before flying out, it just simply suffers in comparison to our previous 4-star experiences.