HOLIDAY INN EXPRESS BILBAO

Convenient for airport but pretty bland and faceless. Drinks expensive. But it's an airport hotel so you would only go there for convenience, as there is nothing to do in the area. Very helpful and professional receptionist

Booked this hotel and checked in around midnight for a brief stay before a 6 AM flight. Upon getting into bed, all of our bedding reeked strongly of mildew, making it difficult to get proper rest. Because we checked in late and the hotel was full, getting a different room was impossible at that hour. Hotel management has acknowledged the issues but points the finger at their laundry provider and refuses to issue a financial refund. Completely unacceptable sanitary standards and customer service for an IHG property. Avoid.

I stayed overnight in this hotel before meeting up with the rest of my family who had been walking the Pintos de Europa. Location to airport was great with a free shuttle bus. As a Holiday Inn member I was able to gain early access to my room which was appreciated after an early morning flight. The room was very comfortable, great bathroom and was very clean. Bed was very comfortable and room was very quiet. Dinner was okay but sadly no pudding was available. The buffet breakfast in the morning was great with plenty of choice. Staff were very friendly and helpful.