Complejo Los Infantes

We booked in March and requested a good room due to our special situation; upon arrival, the room smelled like a sewer, and we mentioned it. After two days, they offered us a room change with all the hassle that implies. We found out that other guests had already mentioned it, meaning they put us in that room knowing there were problems with the odors. Well-located hotel, pretty on the outside, inside it's a museum of an old house, breakfast is very expensive. Very good staff, but the hotel needs an urgent renovation; there are undoubtedly better options nearby for very little more.

I was walking with a friend, but had to take a bus to Santillana. The hotel is close to the bus stop. The guy at Reception was very helpful. The room was comfortable and clean. Unfortunately we visited on a Monday, and the museum was closed.

The hotel is decorated as a kind of museum. In old Spanish style. Very stylish. Down to the last detail. Good restaurant and great breakfast buffet. Located right on the old town of Santillana del Mar, a beautiful old town.