review-bg-image

Reviews from Guests

3.0/5

tripadvisor

344

Reviews

from real guests

Este1912

4

/

5

A really nice hotel in a great central location, conveniently near to the main shopping centre, bars, restaurants, the cathedral, the railway station and the ferry terminal. Very clean room with a big comfortable bed. The receptionists were particularly helpful and friendly, and spoke very good English. On the minus side, the breakfast could have been better - as non-meat eaters there was not a lot of choice, and the cooked items were only lukewarm - although admittedly we came down towards the end, which we like to do when on holiday. The (English) waiter in the breakfast room had a slightly strange manner, zooming around at speed, and slamming the crockery, etc, down in the kitchen. The other guests noticed this. I would add that he seemed to be angry with us on the second day for some reason, brusquely asking for our room number and being off hand. Not sure why - could be as we moved the cutlery from a table which was next to the kitchen entrance to one further away in the corner, which was quieter. Shouldn't have been an issue as the tables were not set, other than the cutlery, as it was all self service so you brought your own crockery, etc to the table. Maybe he was just having a bad day. We were not looking forward to coming down for breakfast on the third morning because of his attitude, but thankfully there was a waitress on duty, and she was much friendlier. (Although she was sweeping around the tables when people were still eating, which is a no no. I understand that there will be some clearing up to be done towards the end of breakfast time, but this should be tables only - not the floor!). One or two other minor things - there was no milk in the room for the tea and coffee - we were told that we needed to buy from the supermarket. Not good form for any hotel, never mind a classy one like the Abba Santander. The fridge was not cold enough, and no way of turning it up, so we had warm(ish) beer and wine! Oh, and the shower room did not have any hooks on which to hang things, which was surprising. I know I'm being slightly picky, but little things make all the difference. The negatives would not stop us staying at the hotel again should we visit Santander in the future.

Xhasalreadybeentaken

4

/

5

My room had doors opening on to a little balcony overlooking the street. It was lovely. The room was clean and nicely presented. It’s very close to the ferry port and there’s lots going on as soon as you step outside the hotel. I really liked it.

sallybV3584SX

5

/

5

A lovely, convenient hotel in Central Santander. If you want a bar and noise this is not for you but we loved it! Immediately next to the bus station so perfect for day trips. Five minutes walk from the ferry terminal. Couldn't fault it.

Facilities Details

Free Wifi

Discounts recommended for you

Get an exclusive discount and book now!

Facilities Details

Internet Access in public areas

Free Wifi