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Reviews from Guests

4.0/5

tripadvisor

6,216

Reviews

from real guests

991jakeg

4

/

5

Overall, we had a very enjoyable stay at H10 Tindaya and would recommend it if the price is right. The hotel is in a beautiful beachfront location with stunning sea views from the terrace and pools. The beach is directly accessible and very nice. However, the resort is quite secluded, with nothing within walking distance, so be prepared to stay on-site for most of your holiday. We stayed in a Junior Suite (2 adults, 1 child and a baby), which was spacious, comfortable and well suited to a family. Nespresso coffee machine was a great touch. We didn’t upgrade to Privilege and didn’t feel we missed out. As part of the standard all-inclusive, we had one meal at Route 66, which was disappointing. It felt very similar to the buffet, just plated and served, with no real added value. The buffet, in comparison, was better. The buffet overall was good. Selection wasn’t huge, but the food was fresh and well prepared, with pasta, grilled meats, local dishes and a different special each night. Desserts were also plentiful. There are standard IKEA high chairs which unfortunately weren’t cleaned between meals so pack some antibacterial wipes. The Kids Club/animation team were excellent. Sessions ran twice daily, with a mini disco and evening entertainment. The staff were friendly, enthusiastic and brilliant with the children. The bars were good, with Estrella beer and branded spirits included. Cocktails were a bit of a weak point. Measurements are very generous, I had to keep asking to not serve me a 50/50 split gin and tonic. Good problem to have. There are water refill stations throughout the resort, which is very useful so worth bringing reusable bottles. WiFi was excellent across the whole hotel with no issues at all. No need for mobile data. We visited in late June/early July and it was extremely windy at times. On a couple of days it was too windy to use the pool umbrellas. Not the hotel’s fault, but worth being aware of. Overall, a good family-friendly resort with great views, comfortable rooms and strong entertainment. The location is very quiet and the wind may be a factor depending on when you visit, but we would recommend it for a relaxing all-inclusive break.

emmai703

1

/

5

am extremely disappointed with our recent stay at H10 Tindaya. This was our second visit because we had such a wonderful experience the first time, so we happily returned and even paid extra for the Privilege package. We were given a lovely room (579), which we appreciated, but unfortunately our holiday was completely overshadowed by what happened. One incident that particularly concerned us occurred when my daughter was alone in our room. Despite the “Do Not Disturb” sign being displayed on the door, a male member of staff entered the room, insisting that it needed to be cleaned. This left my daughter feeling very uncomfortable and upset, as she was alone at the time. We expect our privacy to be respected, especially when the “Do Not Disturb” sign is clearly displayed. On our 5th day, we realised my daughter’s prescription medication had gone missing from our room. At first, we assumed we had simply misplaced it. However, on our last day we also discovered that our beach bag had disappeared from our room. The most shocking part was while we were waiting outside the hotel for our airport transfer, we saw a room attendant carrying what was unmistakably our beach bag. Seeing this left us completely stunned. These events have led us to believe that the same person may also have taken my daughter’s prescription medication. This holiday was meant to celebrate my daughter finishing her exams, but instead she came home extremely upset knowing that our belongings had gone missing. No guest should ever have to worry about their possessions or prescription medication disappearing from their hotel room, nor should they have to worry about their privacy being ignored. To make matters worse, I contacted the hotel immediately after returning home, providing full details and photographs to support my complaint. Despite following up, I have received no response at all. The lack of communication and apparent concern has been just as disappointing as the incidents themselves. It is such a shame because we genuinely loved this hotel after our first visit. Sadly, after this experience and the complete lack of response from management, we would not feel confident returning or recommending the hotel. I sincerely hope the hotel takes complaints like this seriously, thoroughly investigates them, and improves its security and respect for guests’ privacy so that no other family has to go through what we experienced.

MrsPNorfolk

3

/

5

Stayed a week in June 2026. Costa Calma is a very quiet resort. The Hotel location is excellent, right on a beautiful beach with white sand and turquoise ocean. Hotel is a little dated but kept very clean and well maintained. Rooms were spacious and bed was super comfy. Would have loved a kettle in the room to get drinks. Food was okay. Breakfast and dinner had plenty of options. Snack bar was very limited and same every day. Best place was coffee lounge and route 66 American diner. Pools were amazing and again well looked after with mini golf and volleyball that can be hired from reception. Staff were polite but not particularly friendly, and we felt were quite surly to us. It is very popular with Europeans - had a nice relaxed atmosphere and all guests were very respectful of each other. Bar selection was great but they were understaffed on both night and day bars so can imagine the staff were a bit fed up. The worst part of our holiday was having to pay €10 each after midday to stay all inclusive on our last day. We arrived at 11pm Sunday and we left at 4pm the next Sunday. We thought it was outrageous that we had to pay again when we had already paid for 7 days (so really still had 11 hours left)! Left a very sour taste in our mouth and for that reason, we would never return to this hotel. Never had this anywhere before where you were left with no food/drinks for 4 hours?!! Overall, a lovely holiday but feel robbed of €40!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi