IGRAMAR MORRO JABLE

My experience was bad so I am going to list the reasons. August 2026, I have a reservation for a studio and they give me a duplex with sea views, superior yes but if I ask for a studio it is because stairs do not work well for me, they cannot change it according to them due to I don't know what plumbing problems (they could have told me that days before), they give me the apartment at 3:10 PM because they were cleaning it, I don't mind, but surprise when I put my hand on a bedroom shelf and take it off full of dust, my husband tells them at reception and I, something I never do, start looking in more detail and see that the apartment is full of dust, I assumed they would clean it and I went to the beach, well at 8 at night I had to take the cloths they left me in the kitchen, which also the sponge is pathetic from how worn out it is, and start cleaning all the dust from the apartment and I made a video as I was cleaning it, and I sent them to the company's WhatsApp, the next day I took the cloths to reception (not before because they close at 6) the young lady who was there apologized to us and told us that the WhatsApps were only seen by the director, also the trash can lid was also broken, and one of the railings loose, on Tuesday they fixed it, they also cleaned the apartment, according to the receptionist it was time to clean it, well that was my experience, I am still waiting for a response via WhatsApp or in person, an apology from the director, but nothing, total apathy and lack of interest, a great disappointment, I had already been other times but as I say in the video they won't see me again.

We have spent a good vacation at IGRAMAR MORROJABLE, a very helpful and empathetic staff. I must thank all their human team for their good work and professionalism. The completely renovated facilities, bedroom, kitchen, sofa, etc., etc. Its proximity to the beach makes it an idyllic place to enjoy the sea and its gastronomy. Without a doubt, we will return.

We stayed at apartments Igramar Morro Jable Fuerteventura and unfortunately left extremely disappointed. On arrival, the apartment was acceptable, although there were a few negatives. The beds were uncomfortable, there was no welcome pack, or gesture on arrival, and the ‘sea view’ we paid extra for was very limited. None of these issues would have ruined our holiday on their own. The main problem began on the third day when we started hearing loud bangs and drilling noises. By the fourth day, it became clear that major refurbishment work was taking place in the complex. The apartments immediately adjacent to ours were being stripped out and renovated with noise continuing from 8.30am until after 7pm. This made it very difficult to relax and enjoy what was advertised as a peaceful adult’s only environment. We raised our concerns with the management and explain how disruptive the work was. The only response offered was a 10% discount if we returned the following year, which did not address the impact the refurbishment had on our stay. We also requested compensation but received none. What disappointed us most was not the refurbishment itself- maintenance and improvements are understandable but the apparent lack of consideration for guests who had paid for a quiet holiday and were not informed about the scale of work before arrival. If you are considering staying here think again as management clearly don’t care about guests when you have paid. Had we been informed about the refurbishment work before travelling, we could have made an informed decision about whether to proceed with the booking. Unfortunately we felt that guest comfort, Communication and customer service were not given the priority they deserved.