Comte Tallaferro

The hotel is really well located in the main plaza of Besalu. We left our car outside the center on a free parking and walked for 5 minutes. The room as clean, with one unpleasant exception - that was dealt with right away! Our room was nice and had a great view. In our whole "Besalu experience" (hotel, restaurants, ice cream parlors, etc), no one was rude or unpleasant, but we felt like people are more quiet, lacking a bit of enthusiasm, or just don't want to be pushy to the clients. We just have to keep in mind that this is in a small town where nothing happens, so don't keep expectations too high.

We sat down outside in the winter sun and a male waiter with a long pony tail called Ramon took our drinks order in midstride and in a very rude almost aggressive manner. 20 minutes later nothing came. When I enquired inside the rude manager shouted that I needed to wait 30 minutes to order. I explained in Catalan that we had already ordered but he told me in Spanish he didnt take the order so it isnt is problem. 20 minutes later a man called Oswaldo appeated and told us they had no alcohol free beer. We canceled our order and left. We had ordered water and the waiter was holding water in his hand while telling the table next to us there was no water.

The hotel is situated in a pleasant square with various restaurants. Access to the hotel is via narrow roadways. Be mindful of traffic, including speeding cyclists. Reception staff have very little English. There is a bar behind reception. There is a lift. I had room 104 which had a jacuzzi, but no bath plug. The room had a small window and twin beds. In the morning I went to check out at 07.50 and settle my account. There was no staff. The bar area had not been cleared since I left at 10pm. I waited till 8am, left my room pass, and went to catch my transport.