Costa Brava

The hotel is very well located and with privileged views, but the rooms are very deteriorated and with furniture from 30 years ago, the balcony with sea views only fit 2 chairs and cramped, at night we wanted to hear the sea but we heard the noise of the air conditioners, but the staff very friendly specifically Monica from reception

We booked four nights, Thursday to Monday, and paid extra for a premium room with a lovely sea view. Unfortunately, what should have been an enjoyable stay turned into four of the worst nights’ sleep we’ve experienced in a hotel. From the very first night, the soundproofing was extremely poor. We could clearly hear people in the room next door and guests in the corridor. The following morning, from around 7am, loud piano music was being played in the restaurant. With the windows apparently being so thin, it felt like having Liberace as an alarm clock. This happened again each morning. On Friday evening, after spending the day at the beach, we simply wanted to relax and have a drink at the hotel bar. Unfortunately, the Rotary Club was using the hotel and the bar was unavailable. When we tried to get a drink, we found the staff’s attitude particularly unhelpful and, in our experience, quite rude. Saturday brought another issue, as there was a wedding taking place at the hotel. Again, we were unable to enjoy a drink at the bar, and the music continued until around midnight at a volume that made it feel as though we were actually staying in the wedding reception. After that, there was understandably additional noise from guests returning to their rooms. The breakfast was OK, but in our opinion certainly wasn’t worth the price. There are places within a short walk of the hotel where you can get breakfast for less than half the cost. Finally, the hotel appears to be pet friendly. We had a dog in the room directly opposite ours, and unfortunately the corridor had a strong smell of wet dog throughout our stay. This may be perfectly acceptable to some guests, but it would have been useful to know this before booking. The sea view was lovely, but unfortunately that was one of the few positives we took away from our stay. For the price we paid, we expected a much higher standard of comfort and service. Overall, a very disappointing stay, and unfortunately not somewhere we would choose to stay again.

Great hotel The location and the charm of the decor make it a rare place