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Reviews from Guests

3.0/5

tripadvisor

99

Reviews

from real guests

ramirezdav

1

/

5

First, they sold me a dream; they do not clean the sheets, they put them on dirty, I complained every day for them to clean, and the walls are pitiful, cockroaches everywhere, and dirty sheets when they changed them. I filed a complaint with the consumer office; a picture is worth a thousand words, this was the pearl of room 208 in this apartment.

sarayd602

1

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5

Awful stay, as soon as we arrived there was a sign saying that there was a risk that the elevator could fall, the water from the shower and the tap came out brown, cockroaches which we had to kill ourselves, the door only closed with a lock which was in terrible condition as the doors that did not open completely without making force and facilities of the apartments, the Service can not talk much as we arrived at two in the afternoon and left at four, the only good thing was the pool as it is renovated, towels with snot and the handlebars of the furniture doors fell, nothing to see what they paint by booking and what you find when you arrive.

Benoit75010

1

/

5

Unprofessional and unreliable establishment to avoid. We had booked and paid for a stay of 10 days in early December 2024 . ( from 7 to 17 February ) . We were informed the day before our departure at 8pm that the reservation was cancelled. 12 hours before our departure due to a so-called overbooking. We phoned them no excuses and no proposed solutions. In short to flee if you do not want to risk ruining your stay